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Duplicate file or directory causes hang #6934

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cyberduck opened this issue Oct 29, 2012 · 7 comments
Closed

Duplicate file or directory causes hang #6934

cyberduck opened this issue Oct 29, 2012 · 7 comments

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2012

4170c1e created the issue

Attempting to duplicate a file or folder seems to cause Cyberduck to lock up.

How I can reproduce this

  1. log into host via SFTP
  2. attempt to duplicate either a directory or file

Results

  • cyberduck will become unresponsive with spinning beach ball
  • cyberduck appear in the list of Not Responding apps available for Force Quit
  • cyberduck listed as not responding within 15 seconds of selecting to duplicate

Noticed different result for a a dreamhost.com account and non-dreamhost account I was able to access

Results (Dreamhost)

  • connect via SFTP -> duplicate causes lockup
  • connect via FTP -> duplicate does not cause lockup

Results (non-Dreamhost)

  • connect via SFTP -> duplicate does not cause lockup
  • connect via FTP -> duplicate does not cause lockup

I checked only against the two accounts on the two different hosts. Not sure if the issue is with SFTP and duplicate is limited to Dreamhost servers or if it's reproducible elsewhere.

@cyberduck
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@cyberduck cyberduck commented Nov 1, 2012

@dkocher commented

Thanks for your bug report. Can you reproduce this issue with the latest snapshot build available?

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@cyberduck
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@cyberduck cyberduck commented Nov 1, 2012

4170c1e commented

Will try reproducing with snapshot build.
Switched my updates to snapshot and will report back with what happens after the I have the new build installed.

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@cyberduck
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@cyberduck cyberduck commented Nov 1, 2012

4170c1e commented

Looks like it is reproducible with the snapshot I pulled Version 4.2.2 (10576)

Results (Dreamhost)

  • :-( connect via SFTP -> duplicate causes lockup
  • :-) connect via FTP -> duplicate does not cause lockup

Results (non-Dreamhost)

  • :-) connect via SFTP -> duplicate does not cause lockup
  • :-) connect via FTP -> duplicate does not cause lockup

Following is some info from the generated problem report...

Date/Time:       2012-11-01 14:14:21 -0700
OS Version:      10.8.2 (Build 12C60)
Architecture:    x86_64
Report Version:  11

Command:         Cyberduck
Path:            /Applications/Cyberduck.app/Contents/MacOS/Cyberduck
Version:         4.2.2 (10576)
Parent:          launchd [946]

PID:             72382
Event:           hang
Duration:        1.59s
Steps:           17 (100ms sampling interval)

Hardware model:  MacBookPro5,3
Active cpus:     2
Free pages:      54693 pages (+20111)
Pageins:         1 pages
Pageouts:        0 pages

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@cyberduck
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@cyberduck cyberduck commented Nov 24, 2012

@dkocher commented

As this is provider specific it is difficult for me to replicate the issue. Is it possible to get temporary access to such an account? (Reply to feedback@cyberduck.ch).

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@cyberduck
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@cyberduck cyberduck commented Nov 26, 2012

4170c1e commented

Test account created and forwarded for trials.

If it helps troubleshooting, the Version I see from ftp status is as follows

	Version: tnftp 20070806

I was able to reproduce the problem with the newly created test account by

  • logging in via SFTP
  • creating a 'test' dir
  • attempting to duplicate the empty 'test' dir
  • cyberduck stops responding

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@cyberduck
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@cyberduck cyberduck commented Nov 27, 2012

@dkocher commented

In cb4a772.

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@cyberduck cyberduck closed this Nov 27, 2012
@cyberduck
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@cyberduck cyberduck commented Nov 27, 2012

@dkocher commented

Please verify the fix with the latest snapshot build (cb4a772).

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@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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