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Can't download files #7147

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cyberduck opened this issue Mar 29, 2013 · 3 comments
Closed

Can't download files #7147

cyberduck opened this issue Mar 29, 2013 · 3 comments
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bug ftp worksforme

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@cyberduck
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cyberduck commented Mar 29, 2013

de071d7 created the issue

I cannot download files from a certain ftp site. I can go to terminal mode on my MacBook and successfully download files, but not with Cyberduck. I'll be happy to give you the username and password if you want to try yourself. It's my personal account with my local cable company. Nothing very sensitive there.

Interestingly, I could download files from another ftp site with Cyberduck. Don't know what would be different about this ftp site. And another factoid, I successfully downloaded a number of files from the ftp site over a period of about 30 minutes before it mysteriously quit working.

@cyberduck
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cyberduck commented Apr 4, 2013

@dkocher commented

Can you please post the transcript from the log drawer (⌘-L) of the Transfers window.

@cyberduck
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cyberduck commented Apr 5, 2013

@dkocher commented

220 Website FTP Server Ready
FEAT
211-Features:
MDTM
REST STREAM
SIZE
211 End
USER tcseeley
331 Password required for tcseeley.
PASS ********
230 User tcseeley logged in.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (64,29,151,27,245,158)
220 Website FTP Server Ready
FEAT
211-Features:
MDTM
REST STREAM
SIZE
211 End
USER tcseeley
331 Password required for tcseeley.
PASS ********
230 User tcseeley logged in.
TYPE I
200 Type set to I
PORT 192,168,1,109,230,182
200 PORT command successful
RETR /public/2012 SERC SCDWG Tie Line Data Spreadsheet-Template.xls

@cyberduck
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cyberduck commented Apr 5, 2013

@dkocher commented

Replying to [comment:2 dkocher]:

220 Website FTP Server Ready
FEAT
211-Features:
MDTM
REST STREAM
SIZE
211 End
USER tcseeley
331 Password required for tcseeley.
PASS ********
230 User tcseeley logged in.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (64,29,151,27,245,158)
220 Website FTP Server Ready
FEAT
211-Features:
MDTM
REST STREAM
SIZE
211 End
USER tcseeley
331 Password required for tcseeley.
PASS ********
230 User tcseeley logged in.
TYPE I
200 Type set to I
PORT 192,168,1,109,230,182
200 PORT command successful
RETR /public/2012 SERC SCDWG Tie Line Data Spreadsheet-Template.xls

Change the connect mode for data transfers to Passive (PASV).

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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