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Constant Crashing #7467

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cyberduck opened this issue Oct 1, 2013 · 6 comments
Closed

Constant Crashing #7467

cyberduck opened this issue Oct 1, 2013 · 6 comments

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@cyberduck
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@cyberduck cyberduck commented Oct 1, 2013

0dab569 created the issue

Hey There,

I'm using CyberDuck to connect to two separate FTP's at the same time for remote edits and file dropping. To this point (2 Months) I've had no issue. However, over the last few days when I attempt to open the second screen CyberDuck will now crash.

I've also encountered an issue where full size files (41.1 mb) cannot be properly uploaded via. drag and drop.Instead the transfer window will display the transfer as "completed" with a file size of 0 kb.

I use this program for my job and about 85% of my work is done on this program. I absolutely love the interface and its simplicity and would simply like to know if these are common problems or if there are any solutions. I appreciate your time and any input you may have on the situation.

Regards,

Matt

10/1/13

After following the instructions provided i'm experiencing the same problem. My OS is Windows 8 if that matters at all.

Cheers,
Matt

@cyberduck
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@cyberduck cyberduck commented Oct 1, 2013

@dkocher commented

Please update to the latest snapshot build available and reopen this ticket if you are still having any issue.

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@cyberduck
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@cyberduck cyberduck commented Oct 2, 2013

@dkocher commented

Can you point out which of the issues you mention are still an issue when running the latest 4.4 snapshot build.

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@cyberduck
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@cyberduck cyberduck commented Oct 2, 2013

0dab569 commented

Hey There,

At this point all issues are still occurring. I'm encountering major spikes in memory usage from cyberduck. After opening, cyberduck becomes non-responsive. If it manages to respond without crashing I can then try to navigate. However, if I try to select preferences or any other options from the dropdown menu, cyberduck will then crash giving the options to "send" or "don't send."

I cannot specify whether or not the issue with uploads is still occurring because I haven't been able to get that far in the process since updating to the new snapshot build. (4.4)

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@cyberduck
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@cyberduck cyberduck commented Oct 2, 2013

@dkocher commented

Replying to [comment:5 ravenousrubarb]:

then crash giving the options to "send" or "don't send."

Did you send these crash reports?

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@cyberduck
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@cyberduck cyberduck commented Oct 3, 2013

@ylangisc commented

Can you please attach the content of the CrashReporter folder?

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@cyberduck
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@cyberduck cyberduck commented Oct 8, 2013

@dkocher commented

Please send the crash reports when requested by the application.

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@cyberduck cyberduck closed this Oct 8, 2013
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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