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Problem connecting to SoftLayer object storage #7518

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cyberduck opened this issue Oct 29, 2013 · 11 comments
Closed

Problem connecting to SoftLayer object storage #7518

cyberduck opened this issue Oct 29, 2013 · 11 comments

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

501f426 created the issue

Hi,

I've been using CyberDuck 4.3 with Softlayer.com object storage mainly for backup.
Softlayer support Swift (OpenStack Object Storage)
Since upgrading to version 4.4 the connection keeps failing with:

412 precondition failed

Again, this is a new bug as with version 4.3 it was working fine.

Win2008, x86

@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

@dkocher commented

Please post the transcript from the log drawer (⌘-L).

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

501f426 commented

How do you open the log drawer?
I tried "View -> Toggle Log Drawer" but nothing happens.
Is there a log file I can post?

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

@dkocher commented

Replying to [comment:2 gilad]:

How do you open the log drawer?
I tried "View -> Toggle Log Drawer" but nothing happens.
Is there a log file I can post?

You must open the log drawer before the connection attempt.

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

501f426 commented

Sorry,

Clicking the Toggle Log Drawer doesn't open/do anything.

I tried restarting CyberDuck and clicking Toggle Log Drawer as the first operation but still nothing happens or opens.

Is there a log file I can send you?

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

501f426 commented

I've upgraded to 4.4.1 beta and still no change

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

@dkocher commented

Is there a log in the error dialog shown at least?

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

@dkocher commented

We now have #7526 reporting the same issue.

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

501f426 commented

I hope you can get to the bottom of this quickly, plz tell me if I can do anything.

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@cyberduck
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@cyberduck cyberduck commented Oct 29, 2013

@dkocher commented

Please install the Openstack Swift (Swauth) profile and select it as the protocol for your bookmark.

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@cyberduck cyberduck closed this Oct 29, 2013
@cyberduck
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@cyberduck cyberduck commented Oct 30, 2013

@dkocher commented

Added provider specific profiles in Softlayer Object Storage.

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@cyberduck cyberduck commented Oct 30, 2013

501f426 commented

Thanks !!!

This fixes the problem. But now there are other problems with synchronize folders.

Instead of Upload,Download,Mirror there is Resume,Rename,Overwrite. What does this mean?

And there is crashes when selecting a folder in the synchronization window

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