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Unable to launch Cyberduck on Windows 8.1 #7528

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cyberduck opened this issue Oct 30, 2013 · 4 comments
Closed

Unable to launch Cyberduck on Windows 8.1 #7528

cyberduck opened this issue Oct 30, 2013 · 4 comments

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@cyberduck
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@cyberduck cyberduck commented Oct 30, 2013

c3d3eed created the issue

When I try and launch Cyberduck on my Windows 8.1 computer, I get a message saying Cyberduck has stopped working.

I had the previous release of Cyberduck and it wouldn't work on Windows 8.1, so I downloaded the latest version to ensure it had any fixes. This did not help.

Cyberduck used to work as expected on Windows 8.

Below is the 'Problem signature' provided by the Windows dialogue.

===
Problem signature:
  Problem Event Name:	CLR20r3
  Problem Signature 01:	Cyberduck.exe
  Problem Signature 02:	4.4.0.13577
  Problem Signature 03:	52693b2d
  Problem Signature 04:	System.Xml
  Problem Signature 05:	4.0.30319.33440
  Problem Signature 06:	52004377
  Problem Signature 07:	976
  Problem Signature 08:	27
  Problem Signature 09:	System.TypeInitialization
  OS Version:	6.3.9600.2.0.0.256.48
  Locale ID:	2057
  Additional Information 1:	5861
  Additional Information 2:	5861822e1919d7c014bbb064c64908b2
  Additional Information 3:	2af1
  Additional Information 4:	2af1ed6f1bdf9836b314522e3dfa0012
===

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@cyberduck
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@cyberduck cyberduck commented Oct 31, 2013

@ylangisc commented

Is there any crash report or cyberduck.log available?

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@cyberduck
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@cyberduck cyberduck commented Oct 31, 2013

@ylangisc commented

Same issue as #6355.

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@cyberduck
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@cyberduck cyberduck commented Oct 31, 2013

c3d3eed commented

I have attached the cyberduck.log file. There are no crash reports to send.

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@cyberduck
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@cyberduck cyberduck commented Oct 31, 2013

@ylangisc commented

The log entries come from the Windows 8 version yet. I guess you have a corrupt .NET installation. You can try to install and run another application that needs the .NET framework, e.g. (http://www.seagate.com/support/downloads/item/seatools-win-master/). I doubt that the application starts after installing it.

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@cyberduck cyberduck closed this Nov 1, 2013
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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