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Fails to launch after update from the Mac App Store #7553

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cyberduck opened this issue Nov 6, 2013 · 9 comments
Closed

Fails to launch after update from the Mac App Store #7553

cyberduck opened this issue Nov 6, 2013 · 9 comments

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

1b26185 created the issue

I have just updated CyberDuck from the Apple AppStore to version 4.4 and now the app will not launch.

“Cyberduck” is damaged and can’t be opened. Delete “Cyberduck” and download it again from the App Store.
@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

Report from another user.

Cyberduck(33479) deny network-bind /private/var/folders/ky/2nbt1qw904sgwrz2w7ldn10h0000gn/T/ch.sudo.cyberduck/.java_pid33479.tmp

Process:         Cyberduck [33479]
Path:            /Applications/Cyberduck.app/Contents/MacOS/Cyberduck
Load Address:    0x100000000
Identifier:      ch.sudo.cyberduck
Version:         13640 (4.4)
Code Type:       x86_64 (Native)
Parent Process:  launchd [200]

Date/Time:       2013-11-06 11:48:06.764 +0400
OS Version:      Mac OS X 10.9 (13A603)
Report Version:  8

Thread 0:
0   libsystem_kernel.dylib        	0x00007fff9269ce62 __bind + 10
1   libjvm.dylib                  	0x00000001018ef9ed AttachListener::pd_init() + 69
2   libjvm.dylib                  	0x00000001018ee5f6 attach_listener_thread_entry(JavaThread*, Thread*) + 46
3   libjvm.dylib                  	0x0000000101cc4ba5 JavaThread::thread_main_inner() + 155
4   libjvm.dylib                  	0x0000000101cc627f JavaThread::run() + 417
5   libjvm.dylib                  	0x0000000101bf2c95 java_start(Thread*) + 213
6   libsystem_pthread.dylib       	0x00007fff8d3e2899 _pthread_body + 138
7   libsystem_pthread.dylib       	0x00007fff8d3e272a _pthread_struct_init + 0
8   libsystem_pthread.dylib       	0x00007fff8d3e6fc9 thread_start + 13

Binary Images:
       0x101800000 -        0x101f04fff  libjvm.dylib (1) <93091e3b-d017-3842-8066-fd745c13a808> /Applications/Cyberduck.app/Contents/Resources/Java/Runtime.jre/Contents/Home//lib/server/libjvm.dylib
    0x7fff8d3e1000 -     0x7fff8d3e8ff7  libsystem_pthread.dylib (53.1.4) <ab498556-b555-310e-9041-f67ec9e00e2c> /usr/lib/system/libsystem_pthread.dylib
    0x7fff92688000 -     0x7fff926a4ff7  libsystem_kernel.dylib (2422.1.72) <d14913db-47f1-3591-8daf-d4b4ef5f8818> /usr/lib/system/libsystem_kernel.dylib

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

#7555 closed as duplicate.

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

Possibly related to #7557.

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

Can you open Terminal.app and post the output of the command

spctl -v --assess --type execute /Applications/Cyberduck.app/

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

Can you please try rebooting your computer and try again launching the application which will fix possible issues with storeagent that should load the receipt.

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

1b26185 commented

Replying to [comment:7 dkocher]:

Can you open Terminal.app and post the output of the command

spctl -v --assess --type execute /Applications/Cyberduck.app/

As requested:

$spctl -v --assess --type execute /Applications/Cyberduck.app/
/Applications/Cyberduck.app/: accepted
source=Mac App Store

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

1b26185 commented

Replying to [comment:8 dkocher]:

Can you please try rebooting your computer and try again launching the application which will fix possible issues with storeagent that should load the receipt.

Rebooting does not appear to resolve the launch issue.

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@cyberduck
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@cyberduck cyberduck commented Nov 6, 2013

@dkocher commented

Closing as duplicate for #7557.

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@cyberduck cyberduck closed this Nov 6, 2013
@cyberduck
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@cyberduck cyberduck commented Nov 7, 2013

@dkocher commented

We have identified the cause to be any missing network interface available. The validation fails if no en0 network interface is available. Users can request a donation key at ​feedback@cyberduck.ch who want to switch to the free version available from the website. The 4.4.1 update is currently pending review by Apple for the Mac App Store.

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@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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