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Socket write error #7651

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cyberduck opened this issue Nov 28, 2013 · 16 comments
Closed

Socket write error #7651

cyberduck opened this issue Nov 28, 2013 · 16 comments

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@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d created the issue

Hello,

I have a Owncloud webdav server and when i try to upload files bigger than 4GB CyberDuck stop always in the same byte: 4.0 GiB (4295360512 bytes) de 6.6 GiB.

It only happens when i use http without ssl. When i connect using https the upload it works fine.

I have try it whith others webdav clients and it works properly.


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@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

Please post the error message and the transcript from View → Log Drawer. Can you find any related output in the console.log (/Applications/Utilities/Console.app)?

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

The connection is closed because no acknowledgement is received from the server for data sent.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

The upload file progress stop some minutes before show the error message.
I think it's because a timeout expires. But i don't understand why it is working whith other clients (as CarotDav or BitKinex) and whith Cyberduck it works in https mode.
My owncloud server has the same apache and php configuration and limits for http and https connections.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

Can you find the corresponding log entries in yourApache log files?

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

Documentation.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

access.log:

138.4.110.2 - cesvima [28/Nov/2013:10:49:30 +0000] "HEAD /remote.php/webdav/ HTTP/1.1" 200 570 "-" "Cyberduck/4.4.3 (14118) (Windows NT (unknown)/6.2) (x86)"
138.4.110.2 - cesvima [28/Nov/2013:10:49:30 +0000] "HEAD /remote.php/webdav/pruebas/pruebas.6GB HTTP/1.1" 404 371 "-" "Cyberduck/4.4.3 (14118) (Windows NT (unknown)/6.2) (x86)"

Then it stop during more than 15 min before displaying the error in client.

access.log:

138.4.110.2 - cesvima [28/Nov/2013:10:49:31 +0000] "PUT /remote.php/webdav/pruebas/pruebas.6GB HTTP/1.1" 400 668 "-" "Cyberduck/4.4.3 (14118) (Windows NT (unknown)/6.2) (x86)"
138.4.110.2 - cesvima [28/Nov/2013:11:06:37 +0000] "PUT /remote.php/webdav/pruebas/pruebas.6GB HTTP/1.1" 400 659 "-" "Cyberduck/4.4.3 (14118) (Windows NT (unknown)/6.2) (x86)"

error.log has no entries

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

I have reread the documentation of owncloud but i think it's not the problem because webdav implementation of owncloud use file chunking whith big files.

I have the upload_max_filesize parameter set to 2048MB and not 4096MB

I think this limit is used only uploading by the web interface. but when i use webdav i can upload bigger files. Cyberduck works well whith https: webdav connection (uploading files bigger than 30GB) but not when i use http connection.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

The response code 400 (Bad Request) in the access log indicates the request fails.

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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

I've tried the same uploads whith CyberDuck 4.3.1 and it works.
I'm going to try CyberDuck 4.4

¿Where can i download Cyberduck 4.4.1 for windows?

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

Replying to [comment:9 andrés marín díaz]:

I've tried the same uploads whith CyberDuck 4.3.1 and it works.
I'm going to try CyberDuck 4.4

¿Where can i download Cyberduck 4.4.1 for windows?

Previous releases can be found (http://cyberduck.io/changelog).

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

Can you please post the transcript from the log drawer (Ctrl-L) of the Transfers window.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

Log:

HEAD /remote.php/webdav/ HTTP/1.1
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz
HTTP/1.1 200 OK
Date: Thu, 28 Nov 2013 13:09:07 GMT
Server: Apache/2.2.16 (Debian)
X-Powered-By: PHP/5.3.3-7+squeeze17
Set-Cookie: 511b5315c9cf7=p723cmf10667q4tu6jhpjh41n3; path=/; HttpOnly
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: 511b5315c9cf7=23gtps4opm9lkrro6vv10thag6; path=/; HttpOnly
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 20
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=utf-8
PROPFIND /remote.php/webdav/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Cookie: 511b5315c9cf7=23gtps4opm9lkrro6vv10thag6
Cookie2: $Version=1
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz
HTTP/1.1 207 Multi-Status
Date: Thu, 28 Nov 2013 13:09:08 GMT
Server: Apache/2.2.16 (Debian)
X-Powered-By: PHP/5.3.3-7+squeeze17
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2
Content-Length: 3010
Keep-Alive: timeout=15, max=99
Connection: Keep-Alive
Content-Type: application/xml; charset=utf-8
PROPFIND /remote.php/webdav/pruebas/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Cookie: 511b5315c9cf7=23gtps4opm9lkrro6vv10thag6
Cookie2: $Version=1
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz
HTTP/1.1 207 Multi-Status
Date: Thu, 28 Nov 2013 13:09:11 GMT
Server: Apache/2.2.16 (Debian)
X-Powered-By: PHP/5.3.3-7+squeeze17
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2
Content-Length: 527
Keep-Alive: timeout=15, max=98
Connection: Keep-Alive
Content-Type: application/xml; charset=utf-8

And 15 min later i have the Captura2.png error in the Transfer window but not more messages in Log drawer.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

Version 4.4 don't have the problem.

Version 4.4.1 link is broken

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

@dkocher commented

I suspect this is the transcript from the Browser window. Please open the log drawer from the Transfers window.

@cyberduck
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@cyberduck cyberduck commented Nov 28, 2013

68cc28d commented

Sorry, i didn't find the transfers window log drawer.

This is the log:

HEAD /remote.php/webdav/ HTTP/1.1
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz
HTTP/1.1 200 OK
Date: Thu, 28 Nov 2013 17:19:12 GMT
Server: Apache/2.2.16 (Debian)
X-Powered-By: PHP/5.3.3-7+squeeze17
Set-Cookie: 511b5315c9cf7=cqk83ccj4dqa5b82m42vn7jcf5; path=/; HttpOnly
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: 511b5315c9cf7=mcuevbev3q8m46nbgl26pgcfe2; path=/; HttpOnly
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 20
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=utf-8
HEAD /remote.php/webdav/pruebas/pruebas.6GB HTTP/1.1
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Cookie: 511b5315c9cf7=mcuevbev3q8m46nbgl26pgcfe2
Cookie2: $Version=1
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz
HTTP/1.1 404 Not Found
Date: Thu, 28 Nov 2013 17:19:12 GMT
Server: Apache/2.2.16 (Debian)
X-Powered-By: PHP/5.3.3-7+squeeze17
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Keep-Alive: timeout=15, max=99
Connection: Keep-Alive
Content-Type: application/xml; charset=utf-8
PUT /remote.php/webdav/pruebas/pruebas.6GB HTTP/1.1
Expect: 100-continue
Content-Length: 7041234976
Content-Type: application/octet-stream
Host: cloud.cesvima.upm.es
Connection: Keep-Alive
User-Agent: Cyberduck/4.4.2 (14095) (Windows NT (unknown)/6.2) (x86)
Cookie: 511b5315c9cf7=mcuevbev3q8m46nbgl26pgcfe2
Cookie2: $Version=1
Authorization: Basic Y2VzdmltYTpjbDB1ZDFuZXNz

All log lines are written when the upload starts.

@cyberduck
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@cyberduck cyberduck commented Jan 21, 2014

@dkocher commented

The error indicates that the remote server is closing the underlying connection.

@cyberduck cyberduck closed this Jan 21, 2014
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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