Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Rackspace Default Region not selected in "Create new folder" window for Cloud Files #7678

Closed
cyberduck opened this issue Dec 12, 2013 · 2 comments
Assignees
Milestone

Comments

@cyberduck
Copy link
Collaborator

@cyberduck cyberduck commented Dec 12, 2013

b384594 created the issue

We were contacted by a customer who uses Cyberduck because he inadvertently stored his files in our Hong Kong region.

After we investigated the situation, we discovered that when a user creates a new folder in Cyberduck, HKG is defaulted in the drop-down box. We understand that it is the user’s responsibility to select the correct region, but we were curious about how the drop-down box orders those regions. (I am using Cyberduck 4.4.3 for Windows.)

In Cyberduck, the drop-down box has the following order:

  1. HKG
  2. DFW
  3. SYD
  4. ORD
  5. IAD

However, when I authenticate using identity myself, I receive the following order from the identity service:

  1. ORD
  2. SYD
  3. DFW
  4. IAD
  5. HKG

Also, the identity service specifies a RAX-AUTH:defaultRegion of ORD.

Could we have the first region in the drop-down box set to the RAX-AUTH:defaultRegion value? That would help our customers who tend to accept default values without inspecting them.

I am a big fan of Cyberduck, and I know this change will be valuable to our customers.

@cyberduck
Copy link
Collaborator Author

@cyberduck cyberduck commented Dec 13, 2013

@dkocher commented

Detect default region in e559a16.

@cyberduck
Copy link
Collaborator Author

@cyberduck cyberduck commented Dec 13, 2013

@dkocher commented

In 8f2a76a.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

2 participants