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Large File segments not deleted when main manifest is removed #7679

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cyberduck opened this issue Dec 13, 2013 · 1 comment
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Large File segments not deleted when main manifest is removed #7679

cyberduck opened this issue Dec 13, 2013 · 1 comment
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bug fixed low priority openstack version:4.4.3
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@cyberduck
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@cyberduck cyberduck commented Dec 13, 2013

e2f2ab4 created the issue

One of our customer ran into an issue when using Cyberduck to upload some large (>10G) files. They found that their object store usage did not go down after removing 300G of files and this was a concern for them as they are charged based on usage. They had deleted the SLO manifest files which appear to be the large files themselves.

After some frustration and a support call to ourselves, they resolved the situation by manually removing the segments , using the following process:
(1) Select menu item: 'View' -> 'Show Hidden Folders'

(2) Expand .file-segements

(3) Carefully delete the psuedo-folder named after large file wish to remove.

(4) Repeat 3 for any other large files that you need to remove.

I understand this is a known issue has been discussed with the Openstack large file code contributor. Logging this issue to make sure it has visibility and hopefully to help others who run into this.

@cyberduck
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@cyberduck cyberduck commented Dec 13, 2013

@dkocher commented

In e585631.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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bug fixed low priority openstack version:4.4.3
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