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Prompt for tenant #7836

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cyberduck opened this issue Mar 4, 2014 · 6 comments
Closed

Prompt for tenant #7836

cyberduck opened this issue Mar 4, 2014 · 6 comments

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@cyberduck
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@cyberduck cyberduck commented Mar 4, 2014

fa19af6 created the issue

Version 4.4 prompts for a tenant, although it doesn't allow you to enter one. Authentication then fails.

Version 4.2.1 (which doesn't prompt for a tenant) connects successfully with the same username and password.

@cyberduck
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@cyberduck cyberduck commented Mar 5, 2014

@dkocher commented

Can you reproduce this issue with the latest snapshot build available?

@cyberduck
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@cyberduck cyberduck commented Mar 5, 2014

fa19af6 commented

The latest nightly allows you to enter a tenant, however, AFAIK Rackspace Cloud Files don't use it. Leaving the field empty results in a timeout. 4.2.1 doesn't prompt for a tenant at all and is fine.

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@cyberduck cyberduck commented Mar 5, 2014

fa19af6 commented

I've just discovered that this can be fixed (worked around?) by using "identity.api.rackspacecloud.com" as the server. With the previous version I was using "storage.clouddrive.com", which continues to work with 4.2 but fails with newer versions.

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@cyberduck cyberduck commented Mar 5, 2014

@dkocher commented

In 476b516.

@cyberduck cyberduck closed this Mar 5, 2014
@cyberduck
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@cyberduck cyberduck commented Mar 5, 2014

fa19af6 commented

Hm, so Cyberduck just doesn't support the "storage.clouddrive.com" domain anymore?

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@cyberduck cyberduck commented Mar 5, 2014

@dkocher commented

Replying to [comment:6 matthew dapena-tretter]:

Hm, so Cyberduck just doesn't support the "storage.clouddrive.com" domain anymore?

It is not taken into account when the bookmark is configured with the protocol setting Rackspace Cloudfiles as we will always authenticate with the identity server at identity.api.rackspacecloud.com.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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