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Upload causing Program Crash #8001

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cyberduck opened this issue Jun 8, 2014 · 5 comments
Closed

Upload causing Program Crash #8001

cyberduck opened this issue Jun 8, 2014 · 5 comments

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@cyberduck
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@cyberduck cyberduck commented Jun 8, 2014

2803924 created the issue

Starting on 6/8, when I went to upload a file to Rackspace Cloud Files, I was no longer able to drag and drop the document I wanted to upload. I would drop it in the folder, but the transfer would never start. So I tried using the Upload button to transfer the document. However, every time I click on upload, i get a pop-up that Cyberduck has crashed then asks me if I want to send the crash log. Cyberduck then closes.

While troubleshooting, I found out that I cannot download a file either. If I double click on a file, I get the same 'Cyberduck has crashed' message and then Cyberduck closes.

I'm using Windows 7, and was able to upload successfully last on 5/29. I've tried multiple folders, different file types, etc., but the problem persists. I am able to successfully log in to my rackspace, and am able to copy URLs, but am unable to upload or download. I have cleaned out my entire Transfer jobs log.

I have uninstalled, reinstalled, restarted, etc.

@cyberduck
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@cyberduck cyberduck commented Jun 10, 2014

e1e6758 commented

I am having the exact same problem, every time I try to upload or download, it crashes without doing anything else. I'm using windows 8. This actually started for me once I updated to the new version, as it was working fine for me before that.

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@cyberduck
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@cyberduck cyberduck commented Jun 10, 2014

@dkocher commented

Can you reproduce this issue with the latest snapshot build available?

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@cyberduck
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@cyberduck cyberduck commented Jun 10, 2014

@dkocher commented

Please update to the latest snapshot build available and report back if the problem persists. Please include the the application support directory.

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@cyberduck
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@cyberduck cyberduck commented Jun 10, 2014

@dkocher commented

#8005 closed as duplicate.

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@cyberduck
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@cyberduck cyberduck commented Jun 10, 2014

2803924 commented

Thank you - I updated to 4.4.5 this morning and I am able to copy files again. Thank you.

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@cyberduck cyberduck closed this Jun 10, 2014
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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