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Not found error for local file to upload #8153

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cyberduck opened this issue Aug 6, 2014 · 14 comments
Closed

Not found error for local file to upload #8153

cyberduck opened this issue Aug 6, 2014 · 14 comments

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@cyberduck
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@cyberduck cyberduck commented Aug 6, 2014

46d5bdd created the issue

When i try to upload files i get a 'File Not Found' 'try again' alert - please contact your web hosting service - do you know what might be happening?

We recently had webroot installed - could this be creating issues?


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@cyberduck
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@cyberduck cyberduck commented Aug 10, 2014

@dkocher commented

Please post the transcript from the log drawer (⌘-L) of the Transfers window.

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@cyberduck cyberduck commented Aug 12, 2014

46d5bdd commented

Please find attached the image of the error message I am getting - is this what you need?

Kind regards

Simon

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@cyberduck
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@cyberduck cyberduck commented Aug 12, 2014

@dkocher commented

Please check the Download Folder setting in the bookmark and the default setting in Preferences.

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@cyberduck cyberduck commented Aug 12, 2014

46d5bdd commented

I have clicked on edit then preferences - where should i find the download folder?

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@cyberduck
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@cyberduck cyberduck commented Aug 12, 2014

46d5bdd commented

see attachment with an image of both general preferences and transfers preferences

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@cyberduck cyberduck commented Aug 12, 2014

46d5bdd commented

can i give you any more information?

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@cyberduck cyberduck commented Aug 12, 2014

@dkocher commented

Replying to [8153 histassoc]:

We recently had webroot installed - could this be creating issues?

Can you disable this software to check if it is the cause of the issue? I suppose you refer to this Antivirus software.

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@cyberduck cyberduck commented Aug 12, 2014

46d5bdd commented

it's not possible to disable the software as it is on our server - is there nothing in preferences that i can do to make it work?

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@cyberduck cyberduck commented Aug 15, 2014

@ylangisc commented

Does the file as displayed in your screenshot exist at this location? Can you try to upload a file that is not in special windows folder (desktop, downloads, ...), e.g. from c:\temp

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@cyberduck cyberduck commented Aug 15, 2014

@dkocher commented

Please include the file cyberduck.log in the application support directory.

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@cyberduck cyberduck commented Aug 15, 2014

46d5bdd commented

do you need me to change a setting?

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@cyberduck cyberduck commented Aug 15, 2014

@ylangisc commented

Replying to [comment:15 histassoc]:

do you need me to change a setting?
No need to change a setting.

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@cyberduck cyberduck commented Aug 15, 2014

46d5bdd commented

is there a way for me to get cyberduck to upload from drives other than c?

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@cyberduck cyberduck commented Aug 15, 2014

46d5bdd commented

it doesnt seem to let me upload mp3 files from the temp drive?

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@cyberduck cyberduck closed this Aug 20, 2014
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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