550 error downloading folder

[cyberduck]

b3c0cb3 created the issue

Hello!

I'm using CyberDuck v4.6.1 (EDIT: we updated to 4.6.3 and tested as well with the same results) on a Mac 10.10.1 system. For whatever reason, when I connect to an FTP site, I can't download a folder to my computer. If I try to, I get an 550 error saying that it can't find the file or that I don't have permission. I can download the files themselves within just fine, just not the parent folder. This is a problem because the folder tree goes several layers deep and I need to download hundred of files from them.

Here's the kicker... Using CyberDuck 4.4.3 on my old Mac 10.6.8 with the same FTP site with the exact same settings...it works perfectly.

Any ideas why CD is blocking me from downloading the folder on my 10.10.1 system? Also, I've tried downloading in FileZilla and Transmit, both work fine...but I prefer CyberDuck! Can you help?

Thanks!
-=Rob=-

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Attachments

• log.txt (168.1 KiB)

[cyberduck]

@dkocher commented

Please post the transcript from the log drawer (⌘-L) of the Transfers window.

[cyberduck]

b3c0cb3 commented

The log was too big to copy here, but it is now attached. I removed sensitive plain text info.

[cyberduck]

@dkocher commented

In 308565f.