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Access Denied Issue #8612

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cyberduck opened this issue Feb 25, 2015 · 2 comments
Closed

Access Denied Issue #8612

cyberduck opened this issue Feb 25, 2015 · 2 comments

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@cyberduck
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@cyberduck cyberduck commented Feb 25, 2015

d9324c9 created the issue

Good Morning,

I updated to the lastet version (4.6.5) and I'm trying to transfer a H264, AAC, 1920x1080, 30fps, .mp4 file to Amazon S3 ftp but I get the following error message "Access Denied. Please contact your web hosting service provider for assistance." This problem doesn't happen with the 4.1.2 version. I am currently running OSX 10.10.02 Yosemite. Can you help?

Thank You,
Reinaldo Figueroa
WNET New York Public Media
Ingest Coordinator | Media Services

@cyberduck
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@cyberduck cyberduck commented Feb 25, 2015

@dkocher commented

Please post the transcript from the log drawer of the Transfers window. Choose ⌘-L on Mac or right-click the toolbar from the Transfers window and choose Log on Windows

@cyberduck
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@cyberduck cyberduck commented Feb 25, 2015

d9324c9 commented

Replying to [comment:2 dkocher]:

There is no log information for the H264.mp4 file. I tried a AVI.mp4 file and it worked.

-AVI.mp4 Log Information*

GET /?delimiter=%2F&max-keys=1000&prefix=wnet%2Ftasm%2F HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:vmluNGW6aRiDVq/tKBncjIhW2OU=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
GET /?delimiter=%2F&max-keys=1000&prefix=wnet%2Ftasm%2F HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:vmluNGW6aRiDVq/tKBncjIhW2OU=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
HTTP/1.1 200 OK
x-amz-id-2: zDhIz0S7duzOjbGWPbTn+5Clnsr7dzhBrDAZvxjkg3lHrCtwX2lxEcPEY5taXqzD1n4MN0Nxqcs=
x-amz-request-id: A1C50B49FA0E7EE7
Date: Wed, 25 Feb 2015 17:33:42 GMT
Content-Type: application/xml
Transfer-Encoding: chunked
Server: AmazonS3
GET /?versioning HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:S5L/sMVOIirGxXm/5lmYVzsAiGk=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
HTTP/1.1 403 Forbidden
x-amz-request-id: 540E2CC7812B7BFE
x-amz-id-2: +PUG09TiqPXzOxWzGf0oY2PVYi5S1CVBILJaWvGV0UXNbuWnhljvByXb1ZvKW+NvzvM/z4qF7p0=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Wed, 25 Feb 2015 17:33:41 GMT
Server: AmazonS3

@cyberduck cyberduck closed this Mar 4, 2015
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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