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Crash opening preferences when reading launch services database of installed applications #8617

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@cyberduck

3b009c7 created the issue

Just paid $23 for cyberduck in mac app store (so that updates will be automatic) and I am able to use it as ftp but it crashes whenever I use cyberduck preferences. I tried everything suggested in google search for this problem and no go. I've attached the preferences file. Thanks, Nina Rota


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  1. cyberduck commented on Feb 27, 2015

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    @dkocher commented

    Please attach the crash report.

  2. cyberduck commented on Feb 27, 2015

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    1015c40 commented

    Same thing here: just bought from the Mac App store and it crashes when I open preferences.

  3. cyberduck commented on Feb 28, 2015

    @cyberduck
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    @dkocher commented

    From #8619

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        	0x00007fff8843d286 __pthread_kill + 10
    1   libsystem_c.dylib             	0x00007fff86de3b53 abort + 129
    2   libc++abi.dylib               	0x00007fff90118a21 abort_message + 257
    3   libc++abi.dylib               	0x00007fff901409d1 default_terminate_handler() + 267
    4   libobjc.A.dylib               	0x00007fff8ea277d6 _objc_terminate() + 103
    5   libc++abi.dylib               	0x00007fff9013e0a1 std::__terminate(void (*)()) + 8
    6   libc++abi.dylib               	0x00007fff9013db30 __cxa_throw + 121
    7   libobjc.A.dylib               	0x00007fff8ea23898 objc_exception_throw + 341
    8   com.apple.CoreFoundation      	0x00007fff8932344a +[NSException raise:format:arguments:] + 106
    9   com.apple.Foundation          	0x00007fff8f2643a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
    10  com.apple.AppKit              	0x00007fff82aca094 -[NSMenuItem initWithTitle:action:keyEquivalent:] + 144
    11  com.apple.AppKit              	0x00007fff82ad4661 -[NSMenu insertItemWithTitle:action:keyEquivalent:atIndex:] + 236
    12  com.apple.AppKit              	0x00007fff82c685f8 -[NSPopUpButtonCell insertItemWithTitle:atIndex:] + 170
    13  libjnidispatch.dylib          	0x000000012fb3b94c ffi_call_unix64 + 76
    14  libjnidispatch.dylib          	0x000000012fb3b456 ffi_call + 630
    15  libjnidispatch.dylib          	0x000000012fb322f5 Java_com_sun_jna_Native_ffi_1prep_1cif + 1621
    16  libjnidispatch.dylib          	0x000000012fb32772 Java_com_sun_jna_Native_invokeVoid + 34
    17  ???                           	0x0000000103072698 0 + 4345767576
    18  ???                           	0x000000010325b7d0 0 + 4347770832
    
    
  4. cyberduck commented on Feb 28, 2015

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    @dkocher commented

    Same stacktrace as in #8402.

  5. cyberduck commented on Mar 2, 2015

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    @dkocher commented

    In 86570a1.

  6. cyberduck commented on Mar 2, 2015

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    3b009c7 commented

    Thanks for the ticket link.

    This is not fixed as far as I can tell. Updated cyberduck using app store, restarted computer then cyberduck and clicked on preferences. Crash.

    What am i missing?

  7. cyberduck commented on Mar 3, 2015

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    @dkocher commented

    Replying to [comment:8 nrota999]:

    Thanks for the ticket link.

    This is not fixed as far as I can tell. Updated cyberduck using app store, restarted computer then cyberduck and clicked on preferences. Crash.

    What am i missing?

    This is not yet available in release 4.6.5. Please update to the latest snapshot build available. You can request a donation key for your Mac App Store purchase from [mailto:feedback@cyberduck.io] .

  8. cyberduck commented on Mar 5, 2015

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    @dkocher commented

    This issue only affects the sandboxed application that is distributed through the Mac App Store.

  9. cyberduck commented on Mar 5, 2015

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    @dkocher commented

    #8639 closed as duplicate.

  10. cyberduck commented on Apr 27, 2015

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    @dkocher commented

    #8765 closed as duplicate.

  11. cyberduck commented on Apr 27, 2015

    @cyberduck
    ContributorAuthor

    @dkocher commented

    Version 4.7 is currently waiting for review in the Mac App Store. You can download the latest version from (https://cyberduck.io/) in the meantime and request a donation key from [mailto:feedback@cyberduck.io].

  12. locked as resolved and limited conversation to collaborators on Nov 26, 2021
  13. added theissue type on Sep 1, 2025
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