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Keeps crashing when uploading #8747

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cyberduck opened this issue Apr 15, 2015 · 12 comments
Closed

Keeps crashing when uploading #8747

cyberduck opened this issue Apr 15, 2015 · 12 comments

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@cyberduck
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cyberduck commented Apr 15, 2015

25fa60a created the issue

I used to use Cyberduck with no problems until a few months ago, I've tried backdating my version but it still keeps crashing whenever I try to upload, even if I just leave it idle it crashes too.

Has anyone else had this and resolved it?


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@cyberduck
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cyberduck commented Apr 17, 2015

@dkocher commented

Please attach the crash report and any related output in the system.log (/Applications/Utilities/Console.app).

@cyberduck
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cyberduck commented Apr 17, 2015

25fa60a commented

Where do I find that on windows 8?

@cyberduck
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cyberduck commented Apr 17, 2015

@dkocher commented

Please attach the file cyberduck.log in the application support directory.

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cyberduck commented Apr 17, 2015

25fa60a commented

Sorry there is no log file, just user.config in that location

@cyberduck
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cyberduck commented Apr 17, 2015

@dkocher commented

Replying to [comment:4 daz511]:

Sorry there is no log file, just user.config in that location

Have you searched for in C:\Users\[username]\AppData\Roaming\iterate_GmbH\Cyberduck?

@cyberduck
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cyberduck commented Apr 17, 2015

25fa60a commented

Yes, there's nothing in that location other than user.config.

I have a path \AppData\Roaming\Cyberduck\Crashreporter, is that any good?

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cyberduck commented Apr 17, 2015

@dkocher commented

Replying to [comment:6 daz511]:

Yes, there's nothing in that location other than user.config.

I have a path \AppData\Roaming\Cyberduck\Crashreporter, is that any good?

Make a ZIP archive of that folder and attach it here will also help.

@cyberduck
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cyberduck commented Apr 17, 2015

25fa60a commented

I've attached it, thanks

@cyberduck
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cyberduck commented Apr 17, 2015

@dkocher commented

Duplicate for #6550. Please try restarting your computer.

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cyberduck commented Apr 17, 2015

25fa60a commented

Restart my computer is your answer? I have had this problem for about 6 months, restarting doesn't fix it

@cyberduck
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cyberduck commented Apr 17, 2015

@dkocher commented

Replying to [comment:10 daz511]:

Restart my computer is your answer? I have had this problem for about 6 months, restarting doesn't fix it

Sorry for the frustrating answer. It has worked for some as a workaround. We are still looking into the actual cause of this issue per referenced ticket #6550.

@cyberduck
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cyberduck commented Apr 17, 2015

25fa60a commented

And that one was opened 3 years ago, I wont hold out much hope for a fix soon then, oh well bye cyberduck :)

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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