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Payment I didn't make in my bank statement #8853

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cyberduck opened this issue Jun 1, 2015 · 1 comment
Closed

Payment I didn't make in my bank statement #8853

cyberduck opened this issue Jun 1, 2015 · 1 comment

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@cyberduck
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@cyberduck cyberduck commented Jun 1, 2015

c4ce744 created the issue

Hello!

I've discovered a strange "Cyberduck" payment in my bank statement dated the same day I made a small donation. I didn't do it to obtain a registration key, for me it was not an issue. I simply made this donation because the program helped me and I decided I'd donate a bit and later, when I actually reap the fruits of its help, I'd make a bigger donation. Then this thing happens. And I'm very low on money right now and counting every single dollar, so it's the worst time for a thing like this happen. As far as I know, Cyberduck is free software, if I knew it would cost me $50, I would most definitely not use it now. It's especially insidious that this amount is written off without your knowledge when you make a donation which in fact you can choose not to do. Anyway, this is really strange and I want to know what happened here.

Thanks in advance,
Alisa

@cyberduck
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@cyberduck cyberduck commented Jun 2, 2015

c4ce744 commented

Update: I downloaded the receipt and it says "Cyberduck Key" - Price $49, and price is not a donation by definition.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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