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Change of username or service not allowed login failure #8951

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cyberduck opened this issue Jul 26, 2015 · 1 comment
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Change of username or service not allowed login failure #8951

cyberduck opened this issue Jul 26, 2015 · 1 comment

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@cyberduck
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@cyberduck cyberduck commented Jul 26, 2015

9e24aa3 created the issue

Hello! I'm having trouble logging in to my Cyberduck. When I use the username and password from my web hosting provider it gives me this message

"Change of username or service not allowed: (anonymous,ssh-connection) -> (rebekahk,ssh-connection). Please contact your web hosting service"

Is this something I need to contact them about? Thank you for your help.
-Rebekah

@cyberduck
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@cyberduck cyberduck commented Jul 26, 2015

@dkocher commented

Make sure to set the username to rebekahk by editing the bookmark to assure that this username is used for the first login attempt and no previous authentication as an anonymous user is attempted.

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@cyberduck cyberduck closed this Jul 26, 2015
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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