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Permission failure deleting files looking for interrupted multipart uploads #9000

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cyberduck opened this issue Sep 3, 2015 · 7 comments
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@cyberduck
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@cyberduck cyberduck commented Sep 3, 2015

4799b8e created the issue

I am using Cyberduck for Mac (version 4.7.2). Am on Mac OS version 10.10.4. Connecting to my company's site on S3. I can create a folder and upload files fine but can't delete individual files (am trying to delete image files).

First, I get the warning message asking me if I really want to delete the file. Then, when I say yes, I get the following message if I try:

Upload Dialogue.png failed.
Access Denied.  Please contact your web hosting service provider for assistance.

It's odd because I'm not trying to upload, I'm trying to download. And the files are there, I can see them in the bucket. But I get this dialog and prompted to try again. But it doesn't work.

Yet if I delete the whole folder, it's no problem. I can delete it (and its contents fine). But I need to be able to delete individual files.

I got a colleague to test my account using a different program and I have permissions to delete both files and folders, and he managed to delete files fine logged in as me. So it must be something within Cyberduck. Can you help?

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@cyberduck cyberduck commented Sep 3, 2015

@dkocher commented

Please post the transcript from the log drawer (⌘-L).

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@cyberduck cyberduck commented Sep 3, 2015

4799b8e commented

DELETE /Karen%20test/Dialogue.png HTTP/1.1
Date: Thu, 03 Sep 2015 12:24:53 GMT
Authorization: AWS AKIAI53YEWUIVRWTF2SA:EohmVoMq11DBCPNXwKphFcfLpjA=
Host: folens-folensonline-resources.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64)
HTTP/1.1 204 No Content
x-amz-id-2: AmMKIq+vZSFgbaARJmgpiRM9vyUY04H81JPL504/UAmZqpv/gIvg3u38I3jpbTp3t5QzLUOp3dQ=
x-amz-request-id: A4FD74A50501B3F7
Date: Thu, 03 Sep 2015 12:24:54 GMT
Server: AmazonS3
GET /?prefix=Karen%20test%2FDialogue.png&uploads HTTP/1.1
Date: Thu, 03 Sep 2015 12:24:53 GMT
x-amz-request-payer: requester
Authorization: AWS AKIAI53YEWUIVRWTF2SA:wEG4nf8piDiJUlxa6n94eI8t45E=
Host: folens-folensonline-resources.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64)
HTTP/1.1 403 Forbidden
x-amz-request-id: 90ED31BAE109592E
x-amz-id-2: TngFQNrcHcZg8BbsJxnxAE+9THy852Y4Lbwla0uk7IiqzWmojuNkpI2bIcmNC9YvYlixsC3fYvw=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Thu, 03 Sep 2015 12:24:53 GMT
Server: AmazonS3

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@cyberduck cyberduck commented Sep 3, 2015

@dkocher commented

As a workaround, add the s3:ListBucketMultipartUploads permission to the user in IAM.

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@cyberduck cyberduck commented Sep 3, 2015

@dkocher commented

In 792397a.

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@cyberduck cyberduck closed this Sep 3, 2015
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@cyberduck cyberduck commented Sep 3, 2015

4799b8e commented

thanks so much, that worked! Cheers :)

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@cyberduck cyberduck commented Oct 20, 2015

@dkocher commented

#9063 closed as duplicate.

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@cyberduck cyberduck commented Oct 20, 2015

38e8e80 commented

Replying to [comment:8 dkocher]:

#9063 closed as duplicate.

Thanks for closing my duplicate. Sorry I did not see this ticket when searching. Adding

s3:ListBucketMultipartUploads

worked perfectly. Thanks!

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@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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