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Resuming file transfer starts over and errors out #9598

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@cyberduck

5bd5b0a created the issue

I have seen this behavior on Windows 10 and Windows 7, both 64 bit systems. I have seen the behavior with 5.0.1 and now 5.0.3 Cyberduck. I am seeing that the resume function does not work. It will simply start over in the upload process or error out. Is there something I am missing in getting the resume to work? Happy to send logs if you let me know which ones you need. Thanks, Jeff

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  1. cyberduck commented on Jul 15, 2016

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    @dkocher commented

    Please attach the file cyberduck.log in the application support directory.

  2. cyberduck commented on Jul 20, 2016

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    8090bf5 commented

    Can confirm the bug on v5.0.9 (20675) Win10 x64, backblaze b2

    Cyberduck.log contains a single exception report:

    2016-07-20 03:46:56,843 (http-vs2013.2.iso-1) ERROR ch.cyberduck.core.threading.LoggingUncaughtExceptionHandler - Thread http-vs2013.2.iso-1 has thrown uncaught exception:Connection pool shut down
    java.lang.IllegalStateException: Connection pool shut down
    	at org.apache.http.util.Asserts.check(Asserts.java:34)
    	at org.apache.http.pool.AbstractConnPool.lease(AbstractConnPool.java:185)
    	at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.requestConnection(PoolingHttpClientConnectionManager.java:251)
    	at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:175)
    	at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
    	at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
    	at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
    	at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
    	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
    	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
    	at synapticloop.b2.request.BaseB2Request.execute(BaseB2Request.java:337)
    	at synapticloop.b2.request.BaseB2Request.executePost(BaseB2Request.java:254)
    	at synapticloop.b2.request.B2UploadPartRequest.getResponse(B2UploadPartRequest.java:57)
    	at synapticloop.b2.B2ApiClient.uploadLargeFilePart(B2ApiClient.java:525)
    	at ch.cyberduck.core.b2.B2PartWriteFeature$1.call(B2PartWriteFeature.java:81)
    	at ch.cyberduck.core.b2.B2PartWriteFeature$1.call(B2PartWriteFeature.java:70)
    	at ch.cyberduck.core.http.AbstractHttpWriteFeature$2.run(AbstractHttpWriteFeature.java:89)
    	at ch.cyberduck.core.threading.NamedThreadFactory$1.run(NamedThreadFactory.java:55)
    	at java.lang.Thread.run(Thread.java:953)
    
    
  3. cyberduck commented on Jul 20, 2016

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    @dkocher commented

    What is the error displayed when trying to resume the transfer?

  4. cyberduck commented on Jul 20, 2016

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    8090bf5 commented

    It tries to login, resume, fiddles for a while, then displays "Transfer incomplete". Screenshot is from Server 2012, but the behavior is about the same.

    external image

  5. cyberduck commented on Jul 27, 2016

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    @dkocher commented

    #9622 closed as duplicate.

  6. cyberduck commented on Jul 29, 2016

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    @dkocher commented

    In a5d1264.

  7. cyberduck commented on Jul 30, 2016

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    @dkocher commented

    Fix resume in 065067c. Always use different upload URI for segments of large uploads for better reliability (94a42c7).

  8. cyberduck commented on Jul 30, 2016

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    @dkocher commented

    Please update to snapshot build 5.1.20726 or later which should fix this issues with large uploads to B2. Refer to https://trac.cyberduck.io/wiki/help/en/howto/preferences#Update on how to update to a snapshot build.

  9. cyberduck commented on Aug 4, 2016

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    5bd5b0a commented

    I installed the snapshot build 5.1.20739 and I haven't seen any issues with the resume so far.

  10. cyberduck commented on Aug 4, 2016

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    @dkocher commented

    Replying to [comment:12 jreiter1975]:

    I installed the snapshot build 5.1.20739 and I haven't seen any issues with the resume so far.
    Thanks for your confirmation!

  11. locked as resolved and limited conversation to collaborators on Nov 26, 2021
  12. added theissue type on Sep 1, 2025
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