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Error importing bookmarks from ExpanDrive #9672

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cyberduck opened this issue Aug 29, 2016 · 12 comments
Closed

Error importing bookmarks from ExpanDrive #9672

cyberduck opened this issue Aug 29, 2016 · 12 comments

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@cyberduck
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@cyberduck cyberduck commented Aug 29, 2016

8e08e22 created the issue

I've installed latest version
ec8d7c454910672d3146ccd3faf01023 *Cyberduck-Installer-5.1.0.20872.exe restart computer.
When run the app I get error.

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Cyberduck.exe
  Application Version:	5.1.0.20872
  Application Timestamp:	57bdecf3
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.23418
  Fault Module Timestamp:	5708a7e4
  Exception Code:	e0434352
  Exception Offset:	0000c54f
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1049
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

@cyberduck
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@cyberduck cyberduck commented Aug 29, 2016

a394dc4 commented

I have the same problem. Heres the report of the problem:

Problemsignatur:

Problemereignisname: APPCRASH

Anwendungsname: Cyberduck.exe

Anwendungsversion: 5.1.0.20872

Anwendungszeitstempel: 57bdecf3

Fehlermodulname: KERNELBASE.dll

Fehlermodulversion: 6.1.7601.23418

Fehlermodulzeitstempel: 5708a7e4

Ausnahmecode: e0434352

Ausnahmeoffset: 0000c54f

Betriebsystemversion: 6.1.7601.2.1.0.256.48

Gebietsschema-ID: 1031

Zusatzinformation 1: 0a9e

Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789

Zusatzinformation 3: 0a9e

Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

What can I do?

@cyberduck
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@cyberduck cyberduck commented Sep 5, 2016

fe9a680 commented

Same with mountainduck:

Nom de l’application défaillante Mountain Duck.exe, version : 1.5.4.4763, horodatage : 0x57c58dd7<br />
Nom du module défaillant : KERNELBASE.dll, version : 6.1.7601.23418, horodatage : 0x5708a7e4<br />
Code d’exception : 0xe0434352<br />
Décalage d’erreur : 0x0000c54f<br />
ID du processus défaillant : 0x23a4<br />
Heure de début de l’application défaillante : 0x01d2077d4a214816<br />
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Mountain Duck\Mountain Duck.exe<br />
Chemin d’accès du module défaillant: C:\Windows\syswow64\KERNELBASE.dll<br />
ID de rapport : 8bdaace2-7370-11e6-a824-2016d8943ea4<br />

Application : Mountain Duck.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : java.lang.IllegalStateException
   à com.google.gson.stream.JsonReader.nextString()
   à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local)

Informations sur l'exception : ch.cyberduck.core.exception.LocalAccessDeniedException
   à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local)
   à ch.cyberduck.core.importer.ThirdpartyBookmarkCollection.load()
   à Ch.Iterate.Mountainduck.Windows.ThirdpartyBookmarkImporter.Import()
   à Ch.Iterate.Mountainduck.Windows.MainController.ApplicationDidFinishLaunching(System.Object, Microsoft.VisualBasic.ApplicationServices.StartupEventArgs)
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnStartup(Microsoft.VisualBasic.ApplicationServices.StartupEventArgs)
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   à Ch.Iterate.Mountainduck.Windows.MainController.Main()

@cyberduck
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@cyberduck cyberduck commented Sep 6, 2016

@dkocher commented

As a workaround, please remove the directory C:\Users\[username]\AppData\Local\ExpanDrive.

@cyberduck
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@cyberduck cyberduck commented Sep 6, 2016

fe9a680 commented

Perfect. It's working removing the folder.

@cyberduck
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@cyberduck cyberduck commented Sep 6, 2016

a394dc4 commented

Still not working here. Still cannot run app under win7 x64

I can´t find

C:\Users\[username]\AppData\Local\ExpanDrive.

What can I do?

@cyberduck
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@cyberduck cyberduck commented Sep 7, 2016

@dkocher commented

Replying to [comment:6 freretuc]:

Perfect. It's working removing the folder.
Can you please attach the bookmark file from ExpanDrive which will allow us to fix the issue.

@cyberduck
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@cyberduck cyberduck commented Sep 7, 2016

a394dc4 commented

I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.

@cyberduck
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@cyberduck cyberduck commented Sep 7, 2016

fe9a680 commented

Replying to [comment:9 dkocher]:

Replying to [comment:6 freretuc]:

Perfect. It's working removing the folder.
Can you please attach the bookmark file from ExpanDrive which will allow us to fix the issue.

Sorry, I delete the folder directly...

@cyberduck
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@cyberduck cyberduck commented Sep 7, 2016

fe9a680 commented

Replying to [comment:10 semisemi]:

I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.

Open the explorer in Windows. Look in the folder "C:\Users[username]\AppData\Local\ExpanDrive" where "[username]" is your name.

Be careful : the "Users" folder could be displayed in your language. The "AppData" folder could be hidden.

@cyberduck
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@cyberduck cyberduck commented Sep 8, 2016

@ylangisc commented

Fixed in b12acaa.

@cyberduck
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@cyberduck cyberduck commented Sep 10, 2016

a394dc4 commented

I find the folder "AppData" but there´s no folder "ExpanDrive".
Even if I deinstall cyberduck and install it new. There´s no Folder ExpanDrive on the whole computer...

@cyberduck
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@cyberduck cyberduck commented Oct 5, 2016

@dkocher commented

Milestone renamed

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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