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Frequently Asked Questions

Jakisaurus edited this page May 19, 2019 · 16 revisions

Setup and Usage

Is Muledump easy to setup?

Can I use Muledump with my Steam account?

Can I use Muledump with my Kabam account?

Can I use Muledump with my Kongregate account?

How can I setup One Click Login?

Why is One Click Login with Flash Projector not working in Firefox?

What is SetupTools?

Does SetupTools require I use Muledump Online?

How do I change advanced settings when using an accounts.js file?

Common Problems and Error Messages

There was a problem connecting to ROTMG servers.

Your IP is being rate limited by Deca. Waiting 5 minutes to retry.

I am getting a different error message.

The accounts in Account Manager keep getting changed!

Other Questions and Issues

Does Muledump logins count towards my daily calendar?

My lifetime gold purchased value is wrong!

How do I use the Realmeye menus?

When does Muledump update the game items (renders) data?


Setup and Usage

Is Muledump easy to setup?

Very easy! The Installation and Setup Guide is a handy doc which will guide you through every step of the process.

Can I use Muledump with my Steam account?

Yes you can, but it requires some advanced actions. The Steam Users Setup Guide will guide you through the process.

Can I use Muledump with my Kabam Account?

Check out the Kabam Users Setup Guide to obtain your Kabam credentials.

Can I use Muledump with my Kongregate Account?

Check out the Kongregate Users Setup Guide to obtain your Kongregate credentials.

How can I setup One Click Login?

Check out the One Click Login wiki page for more information.

Why is One Click Login with Flash Projector not working in Firefox?

  • Open the OCL Manager and then choose your Flash Projector profile.
  • Click the Advanced button
  • Erase the value set for "Update Paths"
  • Hit save and try again

What is SetupTools?

SetupTools is a new user interface for managing Muledump which replaces the accounts.js file previously used.

Does SetupTools require I use Muledump Online?

No. It is a feature available on both Muledump Local and Muledump Online.

How do I change advanced settings when using an accounts.js file?

The short answer is that this is not supported. A technical way to doing this can be found here however.

Common Problems and Error Messages

There was a problem connecting to ROTMG servers.

This answer applies primarily to Chrome users.

We've released our very own new CORS extension! It offers many improvements to stability and user experience.

Check out Jakcodex/Muledump CORS Adapter in the Wiki to read about upgrading.

Your IP is being rate limited by Deca. Waiting 5 minutes to retry.

Deca restricts requests to ROTMG servers and temporarily blocks you if you exceed the rate limit.

If you exceed this rate and get this error, you must not attempt to load your account for the full five minutes. This includes both Muledump and the game client.

If this is happening to you frequently, check that your setting for "Account Load Delay" is set to Automatic. This can be found by clicking Setup > Settings > SetupTools.

I am getting a different error message.

If you get an error other than the two listed above, then you are encountering a problem on Deca's side. Please report errors like this to the Support Discord. Thank you.

The accounts in Account Manager keep getting changed!

Do you use a password manager? Make sure it isn't interfering, and consider turning it off for Muledump.

Other Questions and Issues

Does Muledump logins count towards my daily calendar?

Yes! Using Muledump to access your account counts towards the daily calendar. Just be sure to actually claim your items before it resets at the end of the month.

My lifetime gold purchased value is wrong!

Some users may receive inaccurate data supplied by Deca for this number. Sorry, but this isn't something we can fix.

Note: This info was removed in Muledump v9.2 due to the issues described here.

How do I use the Realmeye menus?

Ctrl+Click on a single item to open a menu to go to the wiki or trading pages for the item. Some items do not have wiki entries.

Ctrl+Click on two items to open a menu to go to the trading pages for the items. If one or both items is unavailable for trade the menu will not open.

When does Muledump update the game items (renders) data?

Our policy is to wait at least 24 hours before releasing updated renders just in case there are any bugs.

Official renders updates are based on approved updates published by tuvior. These files are available immediately after client updates in this Github Gist. You can update from here if you wish to obtain them faster than Muledump's release cycle.

Please note that not all game updates include changes to renders. In this case, no renders update will be published.

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