For which RTC versions does the bulk mover work?

[TDunnavant]

For which RTC version(s) has the bulk mover been developed/tested and determined to work?

[schneigu]

We actually run it on 603 and have also tested on 604-RC1.
Development started with 602, so this should also work.

[innerjoin]

We are using the RTC SDK for (almost) all interaction with Jazz. Up until 4.0, it has been undergoing quite a few changes. As far as I know, it has not changed much since then so I would assume that it will work with any release since 4.0. If I find the time, I'll try it out once with a 4.x release of Jazz.

[innerjoin]

added a section on RTC compatibility to Readme, feel free to reopen it in case of incompatibilities with earlier releases...

[Pavel-Tishina]

Don't work with RTC 5.0.2.

Plugin connect to instance, but can't find workitems on query (I try use standard and custom query); process a freezing.

[innerjoin]

@Pavel-Tishina thank you for your information. I would like to find out whether this is a general issue or specifically related to the older RTC release.

• What browser were you using?
• Did you see any errors in the browser console (open the developer tools with F12)
• How many results does your query contain?

[Pavel-Tishina]

@innerjoin Thx for support!

What browser were you using?
I'm trying deploy on other server instance (they are both 5.0.2) and become same problem.
So I try on Google Chrome 63.0.3239.132, FireFox 57.0.4 and Opera 49.0.

Did you see any errors in the browser console (open the developer tools with F12)

How many results does your query contain?
6-7 different types workitems. Also I try become once-type workitem.

I have guess mover-ui build on RTC SDK 6.x.x, and this is root of problem. Maybe if it build with older version of SDK 5.0.2 it will be work on older version RTC. But I'm not sure.

[innerjoin]

@Pavel-Tishina Ok, so the second error in the console is the one I'm interested in. Once you switch over to the 'Network' tab (instead of 'Console' that you are providing in your screenshot), can you send me those entries that return a 40x or 50x HTTP response (e.g. HTTP 404)? This would help me to identify which request for what resource fails

[Pavel-Tishina]

@innerjoin G'Day!
I make some screenshots to archive. I hope it helps to find a remedy!
Bulk_issue.zip

[innerjoin]

@Pavel-Tishina
It seems that the /project-areas action in the Bulk Mover Service is unavailable for some reason. Please navigate to

https://lw12j5:9443/ccm/service

This will list all available services. Does this list show an entry for com.siemens.bt.jazz.services.WorkItemBulkMover.IWorkItemBulkMoverService?

• If yes, make sure that you are using the latest release (1.2.1) of the bulk mover service and try again..
• If no (not listed), then the service failed to activate. In this case, have a look at the CCM log file and verify that you have set up the service properly according to the setup instructions

[Pavel-Tishina]

@innerjoin
There is no 'com.siemens.bt.jazz.services.WorkItemBulkMover.IWorkItemBulkMoverService' on /com/service.

I'm found next information on log. Some information are on Russian with Cyrillic, so I make translation of events...

2018-01-09 - first time when I try setup BulkMover

2018-01-09 16:09:09,171 [       Launch callback handler] ERROR eam.repository.provision.internal.ProvisionService  - CRJZS0383E Комплект "com.siemens.bt.jazz.ui.WorkItemBulkMover" не распознан.


2018-01-09 16:44:09,845 [          http-bio-9443-exec-9] ERROR tory.common.transport.services.TeamServiceRegistry  - CRJAZ1143I Не удалось зарегистрировать службы OSGi для дескриптора: ServiceProviderElementDescriptor@5d825d82, implementationClass="com.siemens.bt.jazz.services.WorkItemBulkMover.WorkItemBulkMoverService", bundle="com.siemens.bt.jazz.services.WorkItemBulkMover", componentId="com.siemens.bt.jazz.services.WorkItemBulkMover", startPolicy=<EARLY>.
java.lang.UnsupportedClassVersionError: JVMCFRE003 неверная основная версия; класс=com/siemens/bt/jazz/services/base/BaseService, смещение=6

It's possibly means that JVM version isn't correct and plugin doesn't deploy on server.

[innerjoin]

@Pavel-Tishina
One last question: what Java Version is your web server running on?

@SBI- Can you have a look at this? According to Stack Overflow, this can happen if there are different major versions referenced during compilation. But both Maven and the Manifest.mf seem to reference 1.6...

[Pavel-Tishina]

@innerjoin
My RTC instance running on Apache Tomcat 7.0.54

java version "1.6.0"
Java(TM) SE Runtime Environment (build pwa6460sr16fp1-20140706_01(SR16 FP1))
IBM J9 VM (build 2.4, JRE 1.6.0 IBM J9 2.4 Windows Server 2012 amd64-64 jvmwa6460sr16-20140626_204542 (JIT enabled, AOT enabled)
J9VM - 20140626_204542
JIT - r9_20130920_46510ifx7
GC - GA24_Java6_SR16_20140626_1848_B204542)
JCL - 20140704_01

When I write my server-side plugin I use standart JavaSE 1.6 and RTC SDK 5.0.2.

Also I try import project from source code (rtc-workitem-bulk-mover-service-1.2.1 from github) for rebuild this with more minor SDK version, but I'm newer in Maven and have some problems with dependency on project.

If it important:
I work with IBM Ration Team Concert 5.0.2 (based on Eclipse 3.6.2) as my favorite IDE for server-side plugins and Eclipse Mars 4.5.0 (I use it for code other small java-project).
So my effort to fix this issue still on progress =)

[innerjoin]

@Pavel-Tishina Thanks for the reply. I will look into this the day after tomorrow and see if I can find a suitable solution...

[innerjoin]

We have found a potential issue, that is tracked here. We will update this issue as soon as our investigation has finished

[slipiner]

before we are going to use it, wondering whether the move preserves history ?
Thanks

[innerjoin]

It does. It will even add a new entry that lines out the chances done on move