From 1fbd0f696effbd86683bee813f340ec7425d3c9c Mon Sep 17 00:00:00 2001 From: David Beitey Date: Fri, 16 Feb 2018 05:45:12 +0000 Subject: [PATCH] Clarify how to call the Switch --- source/editing.rst | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/source/editing.rst b/source/editing.rst index f8d42bd..3bad878 100644 --- a/source/editing.rst +++ b/source/editing.rst @@ -321,7 +321,9 @@ Telephone Switchboard For changes, log an `IT Helpdesk`_ request asking for your staff contact list telephone number to be updated. Alternatively, you can request changes be made -by calling the `JCU Switchboard`_ directly. |weekly-update| +by calling the `JCU Switchboard`_ directly; hold the line until you reach +a Switchboard operator and then ask them to update your staff contact list +telephone number. |weekly-update| Research Information Management System (RIMS; Research Services) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~