JsonReaderException: 'Could not convert string to DateTime'

[s0llvan]

This issue respects the following points:

• This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
• This issue is not already reported on GitHub (I've searched it).
• I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
• I agree to follow Jellyfin's Code of Conduct.
• This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

I haven't used Jellyfin for several weeks.
I pulled the latest Docker image and updated it.
I added movies and series, then tried to edit the metadata using 'Identify' function but it didn't work, and I saw these errors in the logs.
I tried completely reinstalling the container from scratch and noticed the same errors in the logs.
Same errors with any metadata providers.

Reproduction steps

Install server with docker-compose.yml

OR

Identify any show or movie

What is the current bug behavior?

Metadata doesn't updated

What is the expected correct behavior?

Metadata updated

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.10.3

Environment

- OS: Debian 12
- Linux Kernel: 6.6
- Virtualization: Docker
- Clients: Browser
- Browser: Firefox, Chromium
- FFmpeg Version: unknown
- Playback Method: /
- Hardware Acceleration: none
- GPU Model: none
- Plugins: none
- Reverse Proxy: none
- Base URL: none
- Networking: Host
- Storage:local

Jellyfin logs

jellyfin  | [00:16:31] [INF] [21] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting /usr/lib/jellyfin-ffmpeg/ffprobe with args -analyzeduration 200M -probesize 1G -i file:"/media/external/Series/AVC/Kaamelott/Saison 1/Kaamelott.S01E66.FRENCH.1080p.BluRay.x264.AC3-Dam.mkv" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format
jellyfin  | [00:16:31] [ERR] [22] MediaBrowser.Providers.TV.SeriesMetadataService: Error in TheMovieDb
jellyfin  | Newtonsoft.Json.JsonReaderException: Could not convert string to DateTime: 2020-08-19 12:35:02 UTC. Path 'videos.results[0].published_at', line 1, position 35406.
jellyfin  |    at Newtonsoft.Json.JsonReader.ReadDateTimeString(String s)
jellyfin  |    at Newtonsoft.Json.JsonTextReader.FinishReadQuotedStringValue(ReadType readType)
jellyfin  |    at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
jellyfin  |    at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
jellyfin  |    at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
jellyfin  |    at TMDbLib.Utilities.Serializer.TMDbJsonSerializer.Deserialize(Stream source, Type type)
jellyfin  |    at TMDbLib.Utilities.Serializer.SerializerExtensions.Deserialize[T](ITMDbSerializer serializer, Stream source)
jellyfin  |    at TMDbLib.Rest.RestResponse`1.GetDataObject()
jellyfin  |    at TMDbLib.Client.TMDbClient.GetTvShowAsync(Int32 id, TvShowMethods extraMethods, String language, String includeImageLanguage, CancellationToken cancellationToken)
jellyfin  |    at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetSeriesAsync(Int32 tmdbId, String language, String imageLanguages, CancellationToken cancellationToken)
jellyfin  |    at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbSeriesProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
jellyfin  |    at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
jellyfin  | [00:16:31] [INF] [33] Emby.Server.Implementations.MediaEncoder.EncodingManager: Skipping chapter image extraction for Kaamelott.S01E66.FRENCH as the average chapter duration 0 was lower than the minimum threshold 10000000

FFmpeg logs

[2024-12-07 00:03:08.172 +01:00] [INF] [31] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/media/external/Movies/AVC/Good.Boys.2019.MULTi.TRUEFRENCH.1080p.HDLight.x264.AC3-EXTREME.mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"
[2024-12-07 00:03:08.516 +01:00] [ERR] [24] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "TheMovieDb"
Newtonsoft.Json.JsonReaderException: Could not convert string to DateTime: 2021-05-10 12:30:00 UTC. Path 'videos.results[0].published_at', line 1, position 69678.
   at Newtonsoft.Json.JsonReader.ReadDateTimeString(String s)
   at Newtonsoft.Json.JsonTextReader.FinishReadQuotedStringValue(ReadType readType)
   at Newtonsoft.Json.JsonTextReader.ReadStringValue(ReadType readType)
   at Newtonsoft.Json.JsonTextReader.ReadAsDateTime()
   at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonSerializer.Deserialize(JsonReader reader, Type objectType)
   at TMDbLib.Utilities.Serializer.TMDbJsonSerializer.Deserialize(Stream source, Type type)
   at TMDbLib.Utilities.Serializer.SerializerExtensions.Deserialize[T](ITMDbSerializer serializer, Stream source)
   at TMDbLib.Rest.RestResponse`1.GetDataObject()
   at TMDbLib.Client.TMDbClient.GetMovieAsync(String imdbId, String language, String includeImageLanguage, MovieMethods extraMethods, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetMovieAsync(Int32 movieId, String language, String includeImageLanguage, MovieMethods extraMethods, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetMovieAsync(Int32 tmdbId, String language, String imageLanguages, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.Movies.TmdbMovieProvider.GetMetadata(MovieInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)

Client / Browser logs

No response

Relevant screenshots or videos

Screencast.from.2024-12-07.00-40-13.webm

Additional information

No response

[thompsoc81]

Also just started seeing this within the past hour or two. It's not just via the "identify." It's also doing it on initial scan / import, so it's probably all calls to TMDB's image API. Images were pulling fine earlier today and then this started happening for every item (both movies and tv episodes) when I tried to add new things just now. Same exception is thrown whether it is the initial scan on new item import, a manual metadata refresh, or trying to do an "identify." Was running in Docker 10.10.1 so I pulled the 10.10.3 thinking maybe they had an API change, but it's still producing the same exception. Likely some sort of change in the TMDB response or a temporary failure in the API leading it to no longer parsing.

[Franiix]

I have same problem: : Could not convert string to DateTime: 2015-06-18 10:56:14 UTC. Path 'videos.results[0].published_at', line 1, position 47826.

[obychyk]

Looks like it crashes here:

public object Deserialize(Stream source, Type type)
{
    using StreamReader sr = new StreamReader(source, _encoding, false, 4096, true);
    using JsonTextReader jr = new JsonTextReader(sr);

    return _serializer.Deserialize(jr, type);
}

Making a wild suggestion (new to Jellyfin and its codebase) - maybe it makes sense to add a base converter that could check if the value can be indeed taken from a json payload (I've checked the existing converters - doesn't seem like you have any try-catch blocks for the case mentioned in the description)?

[alex6dj]

Same here. Dont know exactly how it behaved before but seems to be related with the UTC in the published_at string. The problems in my case only affect the use of MovieMethods.Videos and TvShowMethods.Videos in extraMethods for movies an tvshows. After removing that extra everything works again. For now I can live without trailers.

Note: Using tmDbClient.GetMovieVideosAsync(movieId) end with the same exception, the problem is TMDB related.

[Shadowghost]

Once they confirmed it is an intentional and permanent format change, we'll adopt the CustomDatetimeFormatConverter to the new format and release a fix.

TMDB forum thread for reference: https://www.themoviedb.org/talk/675427102a0e9c79f19b8d0e

[Franiix]

It's very problem bug this D:

[VigibotDev]

OK I found my temporary workaround.

mitmdump -v -B "|published_at|published_at_disabled" > /tmp/mitmdump.log &

Just rename the published_at part of JSON and my Jellyfin work with TMDb. I don't need trailer date lol

[Franiix]

OK I found my temporary workaround.

mitmdump -v -B "|published_at|published_at_disabled" > /tmp/mitmdump.log &

Just rename the published_at part of JSON and my Jellyfin work with TMDb. I don't need trailer date lol

This command lunch in terminal?