Jellyfin Media Player Does Not Display On Screen

[realmvpisme]

Jellyfin Media Player will open and display an icon in the task bar but is not visible on any attached screens. Reinstalling does not fix the issue.
Running v1.9.1 x64. Installed from the Windows installer package from this repository.

Workstation info:
Windows 10 (Build 19045.2965)
Three (3) HP 4k Monitors
AMD Radeon RX550/550 Series Graphics Card
JellyfinMediaPlayer.log

[ohitstom]

2023-06-01 09:22:06.407 [debug] unknown @ 0 - Screen 0 QScreen(0x24279fa0c40, name="\\\\.\\DISPLAY19") QRect(0,0 1920x1080) QRect(-2160,-817 7920x1920) active: false selected: false
2023-06-01 09:22:06.407 [debug] unknown @ 0 - Screen 1 QScreen(0x24279fa0c60, name="\\\\.\\DISPLAY17") QRect(3840,0 1920x1080) QRect(-2160,-817 7920x1920) active: false selected: false
2023-06-01 09:22:06.407 [debug] unknown @ 0 - Screen 2 QScreen(0x24279fa0c80, name="\\\\.\\DISPLAY18") QRect(-2160,-817 1080x1920) QRect(-2160,-817 7920x1920) active: true selected: false

this window geometry looks very wrong.
mine are below

2023-06-01 15:03:12.089 [debug] unknown @ 0 - Screen 0 QScreen(0x208a9982480, name="\\\\.\\DISPLAY1") QRect(0,0 1920x1080) QRect(0,0 1920x1080) active: true selected: false

try deleting or modifying your %localappdata%\JellyfinMediaPlayer\storage.json

[theg721]

I had the same issue, deleting that file did not help but setting both x and y to 0 in it solved this problem for me.

[BiBi88]

I've tried doing the suggestions noted above and neither help. "Next up" is just none existent. Did Jelly Media Player also have a higher number of items it showed in the Continue Watching section? It seems to only hold 12 and I thought it held more. Maybe I am confusing it with the emby player which seems to hold a lot more. Any help with either one of these questions would be helpful. Sorry to hijack.

[ohitstom]

I've tried doing the suggestions noted above and neither help. "Next up" is just none existent. Did Jelly Media Player also have a higher number of items it showed in the Continue Watching section? It seems to only hold 12 and I thought it held more. Maybe I am confusing it with the emby player which seems to hold a lot more. Any help with either one of these questions would be helpful. Sorry to hijack.

how do you know next up is non-existent if you can't see the app??

[snakeeater4526]

Just had a similar issue, it was invisible on any of my both screen and when i pass my mouse on the icon it was displaying a white screen.

the fix was to turn one of my screen off and THEN the window show with everything. ( make sure to attach the window to you're screen maybe )

weird bug for sure

Windows 11 23H2 with double 1440p screen