[Issue]: Collections missing artwork

[mario-g98]

Please describe your bug

I started uploading my media in the previous days so I don't know if this is a recent problem, but a bug number of automatically created collections by TMDb Box Sets Plugin don't get any artwork downloaded. Even if I click on Edit Images and then Search, no singe image is feched.

I created a post in the forum, so apparently I'm not the only one with this problem.

Jellyfin Version

10.8.z

if other:

10.8.11

Environment

- OS: Unraid

Jellyfin logs

This is the log when clicking on Refresh metadata:

[2023-11-04 21:10:26.110 +01:00] [INF] [76] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Started library sync
[2023-11-04 21:10:26.168 +01:00] [INF] [76] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Library Sync: Updated 1 items
[2023-11-04 21:10:26.168 +01:00] [INF] [76] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Finished library sync, taking "00:00:00.0581887"

FFmpeg logs

No response

Please attach any browser or client logs here

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Code of Conduct

• I agree to follow this project's Code of Conduct

[fogolin]

I'm also facing the same issue here. Even checked the TMDB to see if they were missing there as well, but they seem fine. One example is the John Wick collection, https://www.themoviedb.org/collection/404609-john-wick-collection, which is missing the artwork on my Jellyfin server.

[unoriginaltom]

Seeing the same issue on my side with those created by the TMDB Box Sets plugin. Weirdly, though, it seemed to work for a single collection, but none of the others.

[VigibotDev]

Same problem here.
Note few picture are downloaded of few collection, but vast majority won't.
What is surprising is that the problem is repeatable, collection of movie "xXx" for example always recovers the image correctly, but vast majority won't
I re-created the issue on plugin repo.

[mikewesten]

Is it possible that https://github.com/jellyfin/jellyfin-plugin-tmdbboxsets has an expired API token or something.

[VigibotDev]

Collection box is a near mandatory basic feature I don't understand why plugin look not maintained....
I can create another script to download picture inside the data/collection directory of jellyfin...

[VigibotDev]

I'm also facing the same issue here. Even checked the TMDB to see if they were missing there as well, but they seem fine. One example is the John Wick collection, https://www.themoviedb.org/collection/404609-john-wick-collection, which is missing the artwork on my Jellyfin server.

On mine I have the John wick collection artwork. Very strange it's random. You have also ghostbuster and not me. lol
If I delete entire data/collection directory, it's recreated (re downloaded) with same problem, same OK and same missing !

[VigibotDev]

Also I suspect a very bad thing with Jellyfin. Where is to put OUR OWN TMDb API Key ? Why developers hard-code them to spy our request ?

[nielsvanvelzen]

Jellyfin does not spy on requests and we we avoid any code that could make us do so. The box set plugin doesn't use any API so it doesn't require an API key. It matches items based on locally available data that is provided by other plugins.

[VigibotDev]

Jellyfin does not spy on requests and we we avoid any code that could make us do so. The box set plugin doesn't use any API so it doesn't require an API key. It matches items based on locally available data that is provided by other plugins.

Where is the Jellyfin main TMDb API Key ? themoviedb.org require an API Key to request, and I prefer to look my own API request statistics on my own account. (Else I can make a reverse proxy to translate and spoof my request lol)

The BOX Plugin must request BOX artwork because they are not included in metadata/library/xx/xxxxxxx..xxxxxx but only inside a /var/lib/jellyfin/data/collection/...name.../folder.jpg created by the box plugin.

[VigibotDev]

It look like a rate limit on TMDb image downloads...
I count the number of jpg file inside /var/lib/jellyfin/data/collections (watch "find | grep jpg | wc -l")
I "Search missing metadata" on the collections folder... I can add few missing JPG every hours or less... but only small amount increase each time....

If I "Search for missing metadata" twice in a row, no JPG added the second time, I must wait hours :(