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[JENKINS-60454] Jenkins.instance is missing after restart #20751

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[JENKINS-60454] Jenkins.instance is missing after restart#20751
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component:coreimported-jira-issuepriority:majorresolution:fixed

Description

@jenkins-infra-bot
jenkins-infra-bot
opened on Dec 12, 2019

I choose to install p4-plugin and check the box that would restart once it clears the jobs in the queue. And it restarted but spent one or two hours showing "please wait while jenkins is restarting ...", and eventually showed error with stack trace below. 

 

Stack Trace

java.lang.IllegalStateException: Jenkins.instance is missing. Read the documentation of Jenkins.getInstanceOrNull to see what you are doing wrong.
at jenkins.model.Jenkins.get(Jenkins.java:772)
at hudson.security.TokenBasedRememberMeServices2.autoLogin(TokenBasedRememberMeServices2.java:164)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:104)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1700)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1667)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:505)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:698)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:804)
at java.lang.Thread.run(Thread.java:745)

Originally reported by chuntak, imported from: Jenkins.instance is missing after restart
  • assignee: wfollonier
  • status: Resolved
  • priority: Major
  • component(s): core
  • label(s): 2.222.2-fixed
  • resolution: Fixed
  • resolved: 2020-03-30T11:03:07+00:00
  • votes: 1
  • watchers: 5
  • imported: 2025-11-24
Raw content of original issue 
I choose to install p4-plugin and check the box that would restart once it clears the jobs in the queue. And it restarted but spent one or two hours showing "please wait while jenkins is restarting ...", and eventually showed error with stack trace below. 



 



Stack Trace



java.lang.IllegalStateException: Jenkins.instance is missing. Read the documentation of Jenkins.getInstanceOrNull to see what you are doing wrong.
 at jenkins.model.Jenkins.get(Jenkins.java:772)
 at hudson.security.TokenBasedRememberMeServices2.autoLogin(TokenBasedRememberMeServices2.java:164)
 at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:104)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
 at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
 at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
 at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
 at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1700)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
 at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
 at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
 at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1667)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
 at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
 at org.eclipse.jetty.server.Server.handle(Server.java:505)
 at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
 at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
 at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
 at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
 at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
 at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
 at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:698)
 at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:804)
 at java.lang.Thread.run(Thread.java:745)
  • environment: Linux

Activity

  1. jenkins-infra-bot commented on Dec 12, 2019

    @jenkins-infra-bot
    jenkins-infra-bot
    on Dec 12, 2019
    Author
    p4karl:
    • Original comment link
    • Raw content of original comment: 
      Hi chuntak - This looks like it could be a known open bug in Jenkins caused by the restart not the plugin itself. Please see:
      


        JENKINS-55070
      


      So that we can add to the bug report please let us know what version of Jenkins you are using and which OS it's on.

    Hi chuntak - This looks like it could be a known open bug in Jenkins caused by the restart not the plugin itself. Please see:

      JENKINS-55070

    So that we can add to the bug report please let us know what version of Jenkins you are using and which OS it's on.

  2. jenkins-infra-bot commented on Dec 12, 2019

    @jenkins-infra-bot
    jenkins-infra-bot
    on Dec 12, 2019
    Author
    chuntak:
    • Original comment link
    • Raw content of original comment: 
      Thanks. I will put information here later. In the meantime, any way to recover the server ? manually start and stop ? 

    Thanks. I will put information here later. In the meantime, any way to recover the server ? manually start and stop ? 

  3. jenkins-infra-bot commented on Dec 13, 2019

    @jenkins-infra-bot
    jenkins-infra-bot
    on Dec 13, 2019
    Author
    p4karl:
    • Original comment link
    • Raw content of original comment: 
      Hi chuntak - I dont have much experience with this but I would recommend restarting the server to see if it solves the problem.

    Hi chuntak - I dont have much experience with this but I would recommend restarting the server to see if it solves the problem.

  4. jenkins-infra-bot commented on Dec 13, 2019

    @jenkins-infra-bot
    jenkins-infra-bot
    on Dec 13, 2019
    Author
    chuntak:
    • Original comment link
    • Raw content of original comment: 
      I see. Will try. Below is the os-release information. 
      


      NAME="Ubuntu"
VERSION="14.04.6 LTS, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.6 LTS"
VERSION_ID="14.04"

    I see. Will try. Below is the os-release information. 

    NAME="Ubuntu"
    VERSION="14.04.6 LTS, Trusty Tahr"
    ID=ubuntu
    ID_LIKE=debian
    PRETTY_NAME="Ubuntu 14.04.6 LTS"
    VERSION_ID="14.04"

  5. jenkins-infra-bot commented on Feb 25, 2020

    @jenkins-infra-bot
    jenkins-infra-bot
    on Feb 25, 2020
    Author
    wfollonier:

    Symptom correction proposal: #4525

  6. jenkins-infra-bot commented on Mar 30, 2020

    @jenkins-infra-bot
    jenkins-infra-bot
    on Mar 30, 2020
    Author
    wfollonier:

    ae99586

  7. jenkins-infra-bot
    closed this as completedon Mar 30, 2020

  8. jenkins-infra-bot commented on Feb 22, 2021

    @jenkins-infra-bot
    jenkins-infra-bot
    on Feb 22, 2021
    Author
    abdennour:
    • Original comment link
    • Raw content of original comment: 
      this was the killer issue.
      


      After this issue, we decided to Kill Jenkins and migrate to Argo Workflows.
      


      Good Night !

    this was the killer issue.

    After this issue, we decided to Kill Jenkins and migrate to Argo Workflows.

    Good Night !

  9. jenkins-infra-bot
    added
    bugFor changelog: Minor bug. Will be listed after features
    imported-jira-issue
    component:core
    priority:major
    resolution:fixed
    on Nov 24, 2025
  10. jenkins-infra-bot
    added the
    Bug
    issue type on Nov 25, 2025
  11. jenkins-infra-bot
    removed
    bugFor changelog: Minor bug. Will be listed after features
    on Nov 25, 2025
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