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Shareable analyses for dealing with National Student Survey data (UK HE sector)
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Edi Analysis.R

NSS Analyses

Shareable analyses for dealing with National Student Survey data (UK HE sector)

Data Source

NSS data from previous years can be found on the Office For National Statistics website.

Data available from ONS may be shared.

What Data to Use

NSS_taught_all18 gives us data aggregated by teaching provider (not registered body). We use sheet NSS1 which also gives us provider and te HECoS systems level subject breakdown. Burgess et al, 2018 found that a Subject x University interaction made the largest contribution to variation in satisfaction scores over ten years.

NB - HECoS (Higher Education Calssification of Subjects) replaced JACS in 2018. Yet another difference between 2018 and previous years data!

2018 Methodology

Full list of NSS questions

The teaching on my course

  1. Staff are good at explaining things

  2. Staff have made the subject interesting

  3. The course is intellectually stimulating

  4. My course has challenged me to achieve my best work

Learning opportunities

  1. My course has provided me with opportunities to explore ideas or concepts in depth

  2. My course has provided me with opportunities to bring information and ideas together from different topics

  3. My course has provided me with opportunities to apply what I have learnt

Assessment and feedback

  1. The criteria used in marking have been clear in advance

  2. Marking and assessment has been fair

  3. Feedback on my work has been timely

  4. I have received helpful comments on my work

Academic support

  1. I have been able to contact staff when I needed to

  2. I have received sufficient advice and guidance in relation to my course

  3. Good advice was available when I needed to make study choices on my course

Organisation and management

  1. The course is well organised and running smoothly

  2. The timetable works efficiently for me

  3. Any changes in the course or teaching have been communicated effectively

Learning resources

  1. The IT resources and facilities provided have supported my learning well

  2. The library resources (e.g. books, online services and learning spaces) have supported my learning well

  3. I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to

Learning community

  1. I feel part of a community of staff and students

  2. I have had the right opportunities to work with other students as part of my course

Student voice

  1. I have had the right opportunities to provide feedback on my course

  2. Staff value students’ views and opinions about the course

  3. It is clear how students’ feedback on the course has been acted on

Students' union

  1. The students’ union (association or guild) effectively represents students’ academic interests

Overall satisfaction

  1. Overall, I am satisfied with the quality of the course

Free Text

Free text repository is here - separate at the moment to reduce change of uploading free text data.

NSS Ethics statement

How will the information I provide be used?

Your responses to the NSS will be used solely for research purposes, which includes providing information to allow the UK HE funding bodies to fulfil their statutory roles. The results of this research will be anonymous and provided in the form of statistical information only. We can assure you that you will NOT be identifiable in any published results.

Your participation in this research, together with your individual responses to the questions, will be kept strictly confidential in line with information security requirements and standards as agreed between Ipsos MORI and HEFCE. We can also assure you that any information you provide during this research will NOT be used for marketing, nor will we sell your information to any third parties. If you have any questions about the NSS, please contact the research team at

Institutions may not use NSS free text data to identify students, and that data must not be shared on repositories such as this.

The NSS privacy statement can be read here.

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