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User is having connectivity issues - Grey video #3528
We have recently faced the issue that the video turns grey with the error message User is having connectivity issues after some time and does not turn back to color mode even though the network seems to be fine and the video quality is perfect (but grey). This occurs in every p2p session but also sometimes in multi user mode.
We have also recognized that when the video stays grey in a p2p session and a third user joins the colored mode is back for all of the users. After the third users left the guy video is back immediately.
I've seen some discussions about this now but there are no ideas from the community on how to fix this yet (see: https://community.jitsi.org/t/user-is-having-connectivity-issues/15278).
Does someone of the devs have an idea on how to fix this?
Normal colored video when network is fine.
Remove grey colored video on low bandwidth (preferred solution) or fix connectivity check so that the video turns back to colored mode when bandwidth is good enough.
Steps to reproduce
Open a conference on an environment with the latest stable packages. You will see the issue after a bit.
I suspect that there can be a bug where in p2p mode we have two media stream for each video: one p2p and one jvb. When the jvb video is suspended it gets "frozen" and by mistake the app looks at this status instead of unfrozen video's (the p2p one would be unfrozen I guess). It would not explain why this could happen in non-p2p conference. Does it happen only in a p2p conference ?
@saghul NO js error/warning log on console and backend.
The version of Jitsi meet is older
but there's also this: