100% support for Firefox (and other non-Chrome browsers)

[jans23]

I'm using Jitsi Meet (The public service hosted at https://meet.jit.si/) for two years now and in my experience it doesn't work reliably with Firefox. I even think as soon as one of the conference members uses Firefox, sooner or later the conference will experience some audio or video issues. Consequently we can't use Jitsi Meet well for a wider/external audience because we can't demand them to use Chrome.

The actual issues experienced range from voice and video drop outs, to connectivity issues (poor connectivity or connection lost). As soon as the Firefox members leaves, the issues stop appearing. Because these issues are so blur I can't provide any details at the moment. Therefore I have the general question, if you plan to support Firefox 100%? If I should provide more technical details about the issues, where can I find description how to gather those details?

[damencho]

Sorry for the late answer. The situation is that we haven't added simulcast support to Firefox and if you have several people with Firefox in a conference they will significantly increase traffic to every participant which can cause issues like CPU spikes, like a problem with filling up the available download bandwidth for user ...
We have and a known issue with Firefox which is not addressed, but the good news is that we will soon start working on better Firefox support, so stay tuned for the time being using chrome is the best option out there for the moment.

[MatthieuPERIN]

Several attempts to use internal Jitsi instance with Firefox 71.0 (64 bits) windows client have bring some issues :

• Lack of sound (work fine within Chrome) for my client
• No microphone detected (the other participant)

If needed, I can provide any dump/config needed.

Have a great day 👍 (and please bring 100% support for Firefox 😄 )

[damencho]

@jallamsetty1 Is currently working on it :) Cheers.

[Mte90]

Just saw this yesterday :-(

Looking on bugzilla there are 2 tickets like https://bugzilla.mozilla.org/show_bug.cgi?id=1600698 that need to fixed or also https://bugzilla.mozilla.org/show_bug.cgi?id=1468700

[mirh]

Also https://bugzilla.mozilla.org/show_bug.cgi?id=1210175 ?

[mestaritonttu]

Is this FF issue also still a blocker: https://bugzilla.mozilla.org/show_bug.cgi?id=1164187 ?

[mimi89999]

Hello,
Two days ago I tried Jitsi Meet with 3 other people. Three of us were using Firefox. During the meeting there were constantly issues with one participant not being able to hear another one. The meeting ended quickly and they said that they will never use Jitsi Meet again.

If this is an issue with Firefox, I think that Jitsi Meet should show a bigger warning (the small one is just clicked through without being read) or even completely block Firefox users. For people not wanting to use Chrome nor Chromium, an Electron app could be easily offered.

[aiomaster]

I agree this should be fixed, cause people think jitsi meet is buggy.
Just to be fair: There is an electron app: https://github.com/jitsi/jitsi-meet-electron
Last official release is from 2018, but it seems to be developed and it is working, at least for me.