ADKAR change management model
ADKAR change management model:
Is the person aware of the change?
Good ways to help awareness:
Messaging: such as announcements, timelines, etc.
Ask: what is happening with this change?
Does the person want the change?
Good ways to help desire:
Motivating: such as one-on-one meetings, team goal settings, etc.
Ask: why do I want this change?
Does the person know how to make the change?
Good ways to help knowledge:
Training: such as staff seminars, employee education, etc.
Ask: what do I need to know to help with this change?
Can the person help effect the change?
Good ways to help ability:
Practicing: such as sandboxing, pairing, coaching, etc.
Ask: how can I prove I can do this change?
Can the person continue with the change?
Good ways to help reinforcement:
Sustaining: such as follow ups, reinforcement learning, etc.
Ask: after the change happens, am I still successful?