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PHP Mail not Work at Joomla #24707

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widmann-it opened this issue Apr 23, 2019 · 5 comments

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@widmann-it
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commented Apr 23, 2019

Steps to reproduce the issue

After the change from PHP 7.2.x to PHP 7.3.1x the mail dispatch does not work anymore.

Expected result

Sending the email should be done

Actual result

Email will not be sent, error message from Joomla that the mail was not sent

System information (as much as possible)

The error can be simulated on various different systems.

Additional comments

The error can be simulated on various different systems.

@franz-wohlkoenig franz-wohlkoenig changed the title PHP Mail not Work at Joomla PHP Mail not Work at Joomla Apr 23, 2019

@ReLater

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commented Apr 23, 2019

The error can be simulated on various different systems.

Because I can't reproduce this issue (J3.9.5, PHP7.3) with PHP-Mail or SMTP (SSL/TLS; Authentication) settings and feature Send Test Mail on 3 test sites: Could you please provide more system informations and testing instructions?

@widmann-it

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commented Apr 24, 2019

The problem can be limited to one PHP problem, because several installations are affected. As soon as PHP 7.3 is used, the mail dispatch does not work anymore. If you switch back to 7.1 or 7.2, sending the mail works without problems. It occurs with all variants of the mail dispatch! (Sendmail, SMTP)

It has been tested with Joomla 3.9.4 and 3.9.5

@Quy

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commented Apr 24, 2019

Please search Joomla Forums. Here are some threads regarding this issue:

https://forum.joomla.org/viewtopic.php?f=706&t=970270
https://forum.joomla.org/viewtopic.php?f=706&t=968659

@widmann-it

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commented Apr 24, 2019

I am familiar with the two issues, but they do not solve the problem. Since the error occurs with different systems it is to be assumed that this is an error within PHP. In the parallel discussion in the Glip Channel D_A_CH to this problem different approaches were already mentioned.

Global sending of emails disabled - no
Switching the sending methods - sendmail to SMTP etc. without success.
Several providers were tested, at 1&1 (1x OK 1x failed), Goneo (1x OK 1x failed), Mittwald (30 x failed).

The support of Mittwald said that the PHPMailer 5.2 does not work with PHP 7.3. The same message came from another community portal which does not work with Joomla.

@franz-wohlkoenig

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commented Apr 25, 2019

Closed as having Pull Request.

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