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search/filter options for SC portals #737

Hildy opened this Issue Aug 29, 2018 · 1 comment


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Hildy commented Aug 29, 2018

9.0 lost the search/filter options for ticket history on support center portals, and we need to add that back (perhaps in the way kb articles are right now)

@jstanden jstanden added this to Sprint in 9.1.3 Aug 31, 2018

@jstanden jstanden moved this from Sprint to In Development in 9.1.3 Sep 12, 2018

@jstanden jstanden added this to the 9.0.5 milestone Sep 12, 2018


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jstanden commented Sep 12, 2018

Fixed in 9.0.5

@jstanden jstanden closed this Sep 12, 2018

9.1.3 automation moved this from In Development to Completed! Sep 12, 2018

jstanden added a commit that referenced this issue Sep 25, 2018

* [Support Center/History] In the Support Center portal, the 'History…
…' ticket worklist now has simple filters for 'Created', 'Status', and 'Search'. These automatically built a search query without the end-user needing to understand the syntax. In 9.0.0, the legacy filters were removed from these worklists and they could no longer be searched.

Fixes #737, #763
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