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2.0.17 "Generate zip-subfolders below" may cause crashes #15

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HenriDellal opened this Issue Nov 30, 2018 · 8 comments

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HenriDellal commented Nov 30, 2018

Hello. Thanks for the update.
Sadly, the application crashes when:

  • I choose Generate zip-subfolders below option and then press system back button instead of Cancel button.
  • It's not possible to choose any other location instead of Download/copy. It should say that I've picked the wrong folder or offer a choice. Now it crashes all the time until the application data is cleared.
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k3b commented Nov 30, 2018

thanks for info.

For further analysis:

  • can you also enable the "debug option" (more logging info is generated and may also be copied to text-clipboard)
  • and then reproduce the problem
  • and then open a text editor
  • and then paste to text editor.

If we are lucky

  • the the logging info has been pasted to the editor
  • in this case can you attach the text to this ticket.

as fast workaround: clear "Generate zip-subfolders below option" to make it work again.

since togozip is a hobby project and this week i am quite busy at my job this issue has to wait until weekend.

@k3b k3b changed the title 2.0.17 crashes on different conditions 2.0.17 "Generate zip-subfolders below" may cause crashes Nov 30, 2018

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HenriDellal commented Nov 30, 2018

Debug mode didn't work for me. I should say that pressing Cancel button crashes the application as well. Other buttons work.

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k3b commented Dec 2, 2018

Unfortunately the problem is not reproducable on my side: on my devices (android-4.4 and android-7.1) the app does not crash.

@HenriDellal : what android version and device-model are you using?

to go on analysing i need the crash callstack log or the problem.

with android version and device-model i can try to find an android developper who can reproduce the problem and generate a crash callstack log for me.

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k3b commented Dec 11, 2018

@HenriDellal : as i can see from your profile you have git clones from android apps.

can you help me finding the crash cause?

  • start android-studio debug output
  • in android-studio debug output: filter for togozip
  • enable debug mode in togozip-settings (so debug logging is more verbose)
  • let togozip crash
  • add the android-studios-debug log to this ticket
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HenriDellal commented Dec 11, 2018

Sorry for the delay, I've missed the previous comment somehow.
My device is Huawei Y3 II 3G (Android 5.1). I'm unable to write logs at this moment, but I'll try to find the way.

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k3b commented Dec 17, 2018

thanks for help investigating.. currently i am adding more debug logging support to the app that hopefully writes the crashlog to a file.

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k3b commented Dec 23, 2018

I have just finished a new togozip released that write a crash log to last used zip-directory and if write fails copy the crashlog to the clipboard. with this i hope that we can find out what causes the crash.

the new version should be available on f-droid in a few days.

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HenriDellal commented Dec 24, 2018

Everything is fine now. Seems like it was fixed with the debug commit.

@k3b k3b closed this Dec 25, 2018

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