diff --git a/src/modules/acc/README b/src/modules/acc/README index 878623d24fb..1ea4e6f98d0 100644 --- a/src/modules/acc/README +++ b/src/modules/acc/README @@ -529,6 +529,11 @@ Note information given will not be stored in the CDR as they cannot be accessed by the end of the call when the CDR is logged. + The dialog module needs to be engaged on the dialogs that should be + accounted, that they will be tracked by the server. This is usally done + by calling the function dlg_manage() or setting the dlg_flag. Refer to + the documentation of the dialog module for more information. + Sometimes, dialogs expire because the UA has a problem and a final message is never transmitted. You can toggle on/off the generation of CDR-based logging in such cases with only the dlg_vars showing by using