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Dare: Give me a Ticket
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Dare: Give me a Ticket
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Achievement: Pull SharkAchievement: YOLOAchievement: Quickdraw

Achievements

Achievement: Pull SharkAchievement: YOLOAchievement: Quickdraw

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kishxnpatel/README.md

Kishan Patel

Open to IT Support / Service Desk / Junior Sysadmin roles

About

I focus on reliability, clear fixes, and tidy documentation. Day-to-day that's Windows 10/11, Microsoft 365, AD user/group tasks, imaging (Intune/USB), and common desk-side issues (AV, printers, onboarding, asset updates). I keep ticket hygiene tight (ServiceNow/Jira), write simple KBs, and use light scripting (PowerShell/Python) for inventory/log parsing. I'm comfortable with basic Linux/CLI, networking checks (port/VLAN/DHCP/DNS), and change/incident procedures.

My cybersecurity training means I default to least privilege, patching, and safe configurations; my interest in DevOps has me thinking in terms of automation, logs, and repeatable runbooks. I'm Calgary-based, eligible to work anywhere in Canada, and ready to add value on site or hybrid.

In my spare time, I develop Chrome extensions at GetAddons.io - turning IT frustrations into productivity tools.

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  1. blue-team-mimikatz-detection blue-team-mimikatz-detection Public

    Blue team detection lab for Mimikatz credential theft (Windows logs/Sysmon-focused).

    1

  2. osTicket-Helpdesk-System osTicket-Helpdesk-System Public

    osTicket helpdesk lab simulating real IT support workflows (tickets, SLA, agents, and categories).

  3. tickets tickets Public

    Technical IT support ticket library with commands, logs, root cause, resolution, and KB articles for Windows, Microsoft 365, AD, and networking issues.

    HTML

  4. InternetS-of-Energy InternetS-of-Energy Public

    We consider Energy a Common. We're committed to build the "Internets of Energy".

    Python