resume.tex

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% metadata
\AfterPreamble{\usepackage{hyperref}
\hypersetup
{
    pdfauthor={Laurel Kona Goodhart},
    pdfsubject={Resume},
    pdftitle={Laurel Kona Goodhart's Resume},
    pdfkeywords={resume, cv, natural language processing, natural language understanding, machine learning, nlp, nlu, ml}
}}

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%----------------------------------------------------------------------------------
%            personal data
%----------------------------------------------------------------------------------
\name{Laurel}{Goodhart\vspace*{-4mm}} %sorry this part is a bit hacky
\title{\hspace{.2in}{Software Engineer \& Computational Linguist}}
% could also put phone in
\email{hi@konahart.com}
\homepage{konahart.com}
\social[linkedin]{konahart}
\social[github]{konahart}
%\quote{I work at the intersection of language, technology, and storytelling to create the next generation of character-driven AI experiences.}

%----------------------------------------------------------------------------------
%            content
%----------------------------------------------------------------------------------
\begin{document}

%-----       resume       ---------------------------------------------------------
\hspace{.25in}\begin{minipage}[b]{\textwidth}
\makecvtitle
\end{minipage}

\vspace*{-8mm}
\textcolor{color3}{\droidserif{I work at the intersection of language, technology, and storytelling to create the next generation of\newline character-driven AI experiences.}}
\vspace*{1mm}

% Technical Skills
\section{Technical Skills \& Tools}
\cvitem{\textit{Specialties}}{Natural Language Processing (NLP), Natural Language Understanding (NLU), \newline conventional Machine Learning (ML), Deep Learning, Large Language Models (LLMs)}
\cvitem{\textit{Skills}}{Data Management, Annotation, User Interface and User Experience Design (UI/UX), Research}
\cvitem{\textit{Code}}{Python, C\#, JavaScript, TypeScript, React, C++, Java}
\cvitem{\textit{Tools}}{Unity, Jupyter, Chakra UI, Flask, MongoDB, MySQL, Stanford CoreNLP, NLTK, spaCy, Rasa, Git}

% Experience
\section{Experience}
\cventry{2021---2024}{Natural Language Understanding Specialist}{Walt Disney Imagineering}{remote}{}{}
\cvitem{\textit{Projects}}{\textit{D3-O9}, interactive Star Wars droid character (Star Wars Galactic Starcruiser, Walt Disney World);
                           \newline internal AI character creation tools}
%\cvitem{\textit{Skills \& Tools}}{C\#, Python, JavaScript, TypeScript, React, UI/UX design, Unity, Flask, MongoDB}
\cvitem{\textit{Responsibilities}}{
  \begin{itemize}
  \item Leading training, evaluation, and improvement of NLU systems for D3-O9 character
  \item Collaborating with creative peers to guarantee that our products embody ``Disney magic''
  \item Using expertise in AI character production to translate between creative and technical teams
  \item Designing and building software tools for next generation of AI character experiences
  \end{itemize}
}

\vspace*{-3mm}
\cventry{2019---2021}{Senior Software Engineer}{Primed Technologies}{San Francisco, CA / remote}{}{}
\cvitem{\textit{Product}}{Long-term companion robot + app-based character for kids}
%\cvitem{\textit{Skills \& Tools}}{Python, C\#, Unity, MySQL, RiveScript, PHP}
\cvitem{\textit{Responsibilities}}{
  \begin{itemize}
  \item Led software architecture design for state-of-the-art computer conversation at scale
  \item Created a fantastical digital companion in a sprite-based iOS app
  \item Conducted rapid prototyping of 3D mobile games
  \end{itemize}
  \vspace*{\baselineskip}
}

\vspace*{-3mm}
\cventry{2018}{Natural Language Processing Specialist}{Woebot Labs, Inc.}{San Francisco, CA}{}{}
\cvitem{\textit{Product}}{\textit{Woebot}, a mental health chatbot that teaches users Cognitive Behavioral Therapy techniques}
%\cvitem{\textit{Skills \& Tools}}{Python, Jupyter, Tensorflow, Deep Learning}
\cvitem{\textit{Responsibilities}}{
  \begin{itemize}
  \item Applied expertise in chatbot conversational design to improve existing product
  \item Created a novel application of NLU to therapeutic exercises
    \begin{itemize}
    \item Trained, evaluated, and deployed language models for activity and mood classification
    \item Established a data collection and annotation strategy
    \end{itemize}
  \item Conducted analysis of effects of NLU performance on retention during app onboarding
  \end{itemize}
}

\vspace*{-3mm}
\cventry{2015---2017}{Artificial Intelligence Engineer}{PullString, Inc. (formerly ToyTalk, Inc.)}{San Francisco, CA}{}{}
  \cvitem{\textit{Products}}{\textit{PullString Author}, a no-code software platform for authoring human-fidelity AI conversation;
  \newline \textit{Hello Barbie}, a first-of-its-kind two-way conversational Barbie doll;
  \newline character chat apps including: \textit{Hearthstone}, \textit{Call of Duty}, and \textit{Humani: Jessie's Story} (Facebook Messenger); \textit{Doctor Strange} (Skype); and \textit{Thomas \& Friends Talk to You} (iOS and Android)}
%\cvitem{\textit{Skills \& Tools}}{C++, Python, Qt, Stanford CoreNLP, NLTK, spaCy, Xcode, Mercurial}
\cvitem{\textit{Responsibilities}}{
\begin{itemize}
\item Designed and implemented NLP features for use by non-technical users
  \begin{itemize}
  \item Negation detection, number conversion, user and author input normalization
  \item Expressive word/pattern matching syntax for use by non-technical users
  \item NLP and ML -powered synonym and phrase suggestion
  \end{itemize}
\item Established large-scale testing to support data-driven decision-making
\end{itemize}}
\vspace*{-3mm}

% Education
\section{Education}
%\cventry{2018}{Deep Learning Specialization}{deeplearning.ai}{Coursera}{}{
%\begin{itemize}
%  \item 5 courses: Neural Networks and Deep Learning;
%                  Improving Deep Neural Networks; %: Hyperparameter tuning, Regularization and Optimization;
%                  Structuring Machine Learning Projects;
%                  Convolutional Neural Networks;
%                  Sequence Models
%\end{itemize}}
\cventry{2013---2014}{Professional Master of Science in Computational Linguistics}{University of Washington}{\hfill \newline Seattle, WA}{}{
\begin{itemize}
  \item Focused on Natural Language Processing, Machine Learning, and language modeling
  \begin{itemize}
    \item Specific topics included Machine Translation, Information Retrieval, and Question Answering
  \end{itemize}
\end{itemize}}

\cventry{2009---2013}{Bachelor of Arts in Applied Linguistics}{Portland State University}{Portland, OR}{}{
\begin{itemize}
  \item Minor in Computer Science
  \item Honors College, undergraduate thesis: ``The Linguistics of Sentiment Analysis''
\end{itemize}}

\clearpage
\end{document}