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Amend Slack policy to drop support for commercial channels #3771

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Amend Slack policy to drop support for commercial channels #3771

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15 changes: 9 additions & 6 deletions communication/slack-guidelines.md
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Expand Up @@ -131,11 +131,9 @@ To add a channel, open a Pull Request (PR) updating the [slack-config].
- Linking to resources such as the PR adding the subproject will speed in the
validation and processing of the channel creation request.
- Channels are **NOT**:
- Company specific; cloud providers are ok with product names as the channel.
Discourse will be about Kubernetes-related topics and not proprietary
information of the provider.
- Specific to a single company, commercial product, or commercial service
- Private channels with the exception of: code of conduct matters, mentoring,
security/vulnerabilities, github management, or steering committee.
security/vulnerabilities, GitHub management, or steering committee.
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Just curious, but what's the reasoning behind having the steering committee channel be private? Or is this just stating that some steering committee conversations may be private due to discussions around licensing, legal, etc?

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I think it's just a realtime extension of the steering-private list, which is used when people need to bring up sensitive topics to steering: https://github.com/kubernetes/steering/blob/master/CONTRIBUTING.md#non-members

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ack, that's what I figured... thanks @castrojo! :)

- Special accommodations will be made where necessary.

After you submit your request the Slack Admins will review and follow-up with
Expand Down Expand Up @@ -285,6 +283,11 @@ most relevant to them. Other things such as programming language specific
channels are discouraged and should in turn be steered to `#kubernetes-client`
or communication avenues commonly used by their specific language.

Channels should not be focused on a single company, commercial product, or
commercial service. Community members seeking support for these products should
contact the company offering the product or service through their regular
support channels.
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👍


In general, use your best judgment.

Once two Slack admins have reviewed and agreed to sponsor the channel, they will
Expand Down Expand Up @@ -350,7 +353,7 @@ Once verified, find a message from the offending user. Then select
Then select "**Report message**".

This will open a contextually aware prompt only available to Slack Admins with
the options to deactivate the user and remove all content from them over the
the options to deactivate the user and remove all content from them over the
past "X" minutes/hours.

Report any actions taken to the other slack admins, and if needed the
Expand All @@ -375,4 +378,4 @@ Report any actions taken to the other slack admins, and if needed the
[Slack Config Documentation]: ./slack-config/README.md
[default message pinned]: ./slack-config/template.yaml
[Slack’s policy on inactivated accounts]: https://get.Slack.help/hc/en-us/articles/204475027-Deactivate-a-member-s-account
[moderation guidelines]: ./moderation.md
[moderation guidelines]: ./moderation.md