An easy to use ModMail bot for Discord - DM to contact mods!
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A simple and functional modmail bot for Discord.

Support Bot instances Python 3.7 MIT License

How does it work?

When a user sends a direct message to the bot, a channel is created within an isolated category. This channel is where messages will be relayed. To reply to a message, simply use the command reply in the channel. See a full list of commands below.


You have two options for using this bot, hosting on Heroku or self hosting the bot. If you choose to install the bot using Heroku, you do not need to download anything. Read the installation guide here or watch the video tutorial. If you have any problems join our discord server or just join anyways 😉

What is heroku?

Heroku is a container based cloud platform that offers free plans to host web applications. However, these apps have an ephemeral file system and thus cannot store any data on site. We have made Mod Mail to be accessible to anyone while still being feature rich, it's a community run project that lets anyone get it up and running 24/7 for free. So how does our bot store data? Config and logs are stored in a centralised web service hosted by us. This enables you to get started easily and fast.

Self hosted logs

If you want complete control over your data and do not want to use the centralised API service, you can self host your logs. You can do this by adding two config variables:

  • MONGO_URI - Mongodb connection URI, you can get a free 500mb cluster from mongodb atlas.
  • LOG_URL - The url of your log viewer heroku app (

You also need to create a seperate heroku app for the log viewer that you can deploy from here.

Features and Commands

The bot comes with a plethora of useful functionality. Take a look at the list of commands.

Automatic Updates

The bot checks for new updates every hour and automatically updates to a newer version if found. This bot is under active development so you can always look forward to new, useful features! If you do not want this functionality, for example if you want to make changes to your fork, you can do so by adding a disable_autoupdates config variable.


This project is licenced under MIT. If you have ideas for commands create an issue or pull request. Contributions are always welcome, whether it be documentation improvements or new functionality, please feel free to create a pull request.

I have also set up a Patreon, so if you want to support the development of Modmail, you now can 😄