diff --git a/pkg/bouncerbot/bouncerbot.go b/pkg/bouncerbot/bouncerbot.go
index d0efad8..e6f3638 100644
--- a/pkg/bouncerbot/bouncerbot.go
+++ b/pkg/bouncerbot/bouncerbot.go
@@ -176,22 +176,22 @@ var messages = map[string][]string{
 	messageSuccessful: {"I found your info! I'll let you in now. :)"},
 	messageBadKey: {
 		"Sorry, that key did not work. The key should be 64 hexadecimal characters, sent as " +
-			"plain text a single message by itself.",
-		"If you still have trouble, reach out to the admins for help.",
+			"plain text in a single message by itself.",
+		"If you still have trouble, ask for help in the waiting room channel.",
 	},
-	messageNotFound: {"Sorry, that key did not work. Reach out to the admins for help!"},
+	messageNotFound: {"Sorry, that key did not work. Ask for help in the waiting room channel!"},
 	messageDecryptionError: {
-		"There was a decryption error with that key. Reach out to the admins for help!",
+		"There was a decryption error with that key. Ask for help in the waiting room channel!",
 	},
 	messageNickPerm: {
 		"Everything worked except I wasn't able to set your nickname because of your high role.",
 		"Please set your nickname by sending `/nick FIRST LAST` in one of the channels.",
 	},
 	messageAdmitError: {
-		"There was an error while trying to admit you. Reach out to the admins for help!",
+		"There was an error while trying to admit you. Ask for help in the waiting room channel!",
 	},
 	messageOtherError: {
-		"There was an error with a message I tried to send. Reach out to the admins to complain!",
+		"There was an error with a message I tried to send. Complain in the waiting room channel!",
 	},
 }
 
@@ -221,25 +221,25 @@ func (b *Bot) admit(u *db.User, dID string) error {
 
 	var errs []error
 
-	err := b.GuildMemberNickname(b.Guild.GuildID, dID, u.Name)
-	if err != nil {
-		errs = append(errs, fmt.Errorf("set nick: %w", err))
-	}
-
 	rolesToAdd := b.Guild.GetRoleIDsForUser(b.l, u)
 
 	for _, roleID := range rolesToAdd {
-		err = b.GuildMemberRoleAdd(b.Guild.GuildID, dID, roleID)
+		err := b.GuildMemberRoleAdd(b.Guild.GuildID, dID, roleID)
 		if err != nil {
 			errs = append(errs, fmt.Errorf("set role '%s': %w", roleID, err))
 		}
 	}
 
-	err = b.GuildMemberRoleRemove(b.Guild.GuildID, dID, b.Guild.NewbieRole)
+	err := b.GuildMemberRoleRemove(b.Guild.GuildID, dID, b.Guild.NewbieRole)
 	if err != nil {
 		errs = append(errs, fmt.Errorf("remove newbie role: %w", err))
 	}
 
+	err = b.GuildMemberNickname(b.Guild.GuildID, dID, u.Name)
+	if err != nil {
+		errs = append(errs, fmt.Errorf("set nick: %w", err))
+	}
+
 	return errors.Join(errs...)
 }