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win10 client can't complete the synchronization #491

haitaogithub opened this Issue May 5, 2018 · 3 comments


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haitaogithub commented May 5, 2018

Operating system

  • Windows
  • macOS
  • Linux
  • Android
  • iOS


  • Desktop
  • Mobile
  • Terminal

One of my win10 desktop joplin can't finish the synchronization(another win10 instance can and ios also work well), it's stuck at the middle of the progress.
BTW I used webdav at the server side.
Please check the log bellow, only 19 of the 26 are fetched.

2018-05-05 14:34:33: "Starting scheduled sync"
2018-05-05 14:35:00: "ResourceService::indexNoteResources: Start"
2018-05-05 14:35:00: "ResourceService::indexNoteResources: Completed"
2018-05-05 14:35:00: "ResourceService::deleteOrphanResources:", "[]"
2018-05-05 14:37:55: "Error: getaddrinfo ENOTFOUND
Error: getaddrinfo ENOTFOUND
    at errnoException (dns.js:28:10)
    at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:73:26)"
2018-05-05 14:37:55: "Operations completed: "
2018-05-05 14:37:55: "fetchingTotal: 26"
2018-05-05 14:37:55: "fetchingProcessed: 19"
2018-05-05 14:37:55: "createLocal: 1"
2018-05-05 14:37:55: "Total folders: 3"
2018-05-05 14:37:55: "Total notes: 3"
2018-05-05 14:37:55: "Total resources: 0"
2018-05-05 14:42:55: "Running background sync on timer..."
2018-05-05 14:42:55: "Scheduling sync operation..."
2018-05-05 14:42:55: "Preparing scheduled sync"
2018-05-05 14:42:55: "Starting scheduled sync"

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haitaogithub commented May 5, 2018

There must be a bug of webdav url setting when port number is specified.

  • As in the log, highlighted part is very strange.
    getaddrinfo ENOTFOUND
  • I redirect the port to 80, and remove the port number in the URL, and synchronization is ok now.

@laurent22 laurent22 added the bug label May 5, 2018


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laurent22 commented May 5, 2018

Hmm yes that's strange, it seems something is adding the port number twice. As far as I know the app aren't working properly with non-standard ports and that could be the reason.


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bufferovercat commented May 19, 2018

Same problem here. Win10 client only fetchs 51 of 250 notes, using nextcloud:

2018-05-19 22:42:57: "Error: getaddrinfo ENOTFOUND

Linux and android clients work fine.

@laurent22 laurent22 closed this in 04724c5 May 20, 2018

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