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Unable to Download videos in KA-Lite 0.16.7 on Windows7 #5263
I have downloaded videos in bulk from Torrent when I was having KA-Lite 0.16.5 and using it smoothly. I did a fresh installation of KA-Lite 0.16.7 and copied all the videos and assessment files to "content" folder. I scanned the videos and everything got detected and working without any issue.
In the Videos tab, I found that few chapters do not have videos and hence wanted to download the videos discretely for those chapters. But this feature is not working.
Please specify the KA Lite version you were using and your operating system!
Traceback or relevant snippet from server.log
How to reproduce
The below snapshot shows the error message:
The below snapshot shows my content folder directory:
Real-life consequences (anything community should be aware, for instance how it affects your deployment)
Since the bulk download of videos using Torrent has few content videos missing, they cannot be downloaded interactively as well and thus completely missing out on those contents.
Hi @yogeshmr - thanks for reporting!
This is definitely because
If the command doesn't exist, try doing
The output can help us identify what's wrong...
Because of a bug in Windows, we don't have logging #5057
Hi @benjaoming - Thank you very much for the quick response!
Please find below the output after running the above commands:
@yogeshmr - I think I know what the issue is now. After upgrading,
If you could locate and delete all the
I had a mistake in the commands I asked you to run -- if you replace
#3952 will solve this issue permanently so it doesn't have to fixed in the windows installer.
@yogeshmr thanks for investigating again! It seems that it's not just the *pyc files from your previous install that weren't removed at the upgrade. It's the whole folder in
If you can confirm that this works, I'll add this in the docs for other potential Windows users that are upgrading from 0.15.
Thanks for the feedback! Glad we could solve it. I'm adding it to the known issues, but we have to mark it as a wontfix, because a subsequent 0.17 will deal with the underlying cause of the unpruned directory.
Please feel welcome with all further technical issues here on Github or in our community support forums :)