toner not graphing in one area #4464

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BloodyIron opened this Issue Sep 16, 2016 · 8 comments

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@BloodyIron

DO NOT DELETE THIS INFORMATION.

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  • Please include all of the information between the ==================================== section of ./validate.php.
  • If you would like us to add a new device then please provide the information asked for here
  • Please provide as much detail as possible.

Version info:
Commit SHA: 4eb8960
DB Schema: 133
PHP: 5.5.9-1ubuntu4.19
MySQL: 5.5.52-0ubuntu0.14.04.1
RRDTool: 1.4.7
SNMP: NET-SNMP version: 5.7.2

[OK] Database connection successful

Some of the toner graphs don't generate correctly, some do. In this case, I think it's the toner usage graph. When I "show RRD command", I get the following:

RRDTool Command
rrdtool graph /tmp/xJrT0xuApiQlYxyR.png -l 0 -u 100 -E --start 1473962700 --end 1474049100 --width 1728 --height 490.5 -c BACK#EEEEEE00 -c SHADEA#EEEEEE00 -c SHADEB#EEEEEE00 -c FONT#000000 -c CANVAS#FFFFFF00 -c GRID#a5a5a5 -c MGRID#FF9999 -c FRAME#5e5e5e -c ARROW#5e5e5e -R normal --font LEGEND:8:DejaVuSansMono --font AXIS:7:DejaVuSansMono --font-render-mode normal COMMENT:' Cur Max\n' DEF:toner1=/opt/librenms/rrd/IP.OF.HOST.REDACTED/toner-1.rrd:toner:AVERAGE LINE1:toner1#000000:'Black Toner S/N :REDACTED' AREA:toner1#92b7d3: GPRINT:toner1:LAST:'%5.0lf%%' GPRINT:toner1:MAX:%5.0lf%%\l

RRDTool Output
ERROR: I don't understand 'RUM-1412' in command: 'LINE1:toner1#000000:Black Toner S/N :REDACTED'.

Not sure what to do

@crcro
Contributor
crcro commented Sep 16, 2016 edited

please provide output of:

./poller.php -h < your_host >
./discovery.php -h < your_host >

@BloodyIron

LibreNMS Poller
Version info:
Commit SHA: 4eb8960
Commit Date: 1474019784
DB Schema: 133
PHP: 5.5.9-1ubuntu4.19
MySQL: 5.5.52-0ubuntu0.14.04.1
RRDTool: 1.4.7
SNMP: NET-SNMP version: 5.7.2

Starting polling run:

HOSTIP.REDACTED 19 samsungprinter (printer)
Using hrSystemUptime (1405s)
Uptime: 23m 25s
Module [ unix-agent ] disabled globally.

Load poller module os

Hardware: C410 Series Version: Features: Serial: REDACTED

Runtime for poller module 'os': 0.13024687767029 seconds

Unload poller module os

Load poller module ipmi

Runtime for poller module 'ipmi': 0.00053286552429199 seconds

Unload poller module ipmi

Load poller module sensors

Runtime for poller module 'sensors': 0.0012331008911133 seconds

Unload poller module sensors

Load poller module processors

Processor CPU... 0%

Runtime for poller module 'processors': 0.047371864318848 seconds

Unload poller module processors

Load poller module mempools

Mempool RAM: 44.77%

Runtime for poller module 'mempools': 0.054413080215454 seconds

Unload poller module mempools

Load poller module storage

Runtime for poller module 'storage': 0.00029802322387695 seconds

Unload poller module storage

Load poller module netstats

IP TCP UDP ICMP SNMP IP-FORWARD

Runtime for poller module 'netstats': 0.32311010360718 seconds

Unload poller module netstats

Load poller module hr-mib

Processes Users

Runtime for poller module 'hr-mib': 0.047152042388916 seconds

Unload poller module hr-mib

Load poller module ucd-mib

Runtime for poller module 'ucd-mib': 0.14371013641357 seconds

Unload poller module ucd-mib

Load poller module ipSystemStats

Runtime for poller module 'ipSystemStats': 0.06694483757019 seconds

Unload poller module ipSystemStats

Load poller module ports

Caching Oids: dot3StatsDuplexStatusvalidvalidvalid
Port : Embedded Ethernet Controller, 10/100 Mbps, v1.0, UTP RJ-45, connector A1, 100 full duplex (1 / #228) VLAN == Embedded Ethernet Controller, 10/100 Mbps, v1.0, UTP RJ-45, connector A1, 100 full duplexbps(16kbps/17.8kbps)bytes(46.8kB/52.2kB)pkts(9.46pps/9.5pps)
Port : Loopback Interface (2 / #229) VLAN == Loopback Interfacebps(6.44kbps/12.8kbps)bytes(18.8kB/37.7kB)pkts(4.67pps/10.6pps)
Port : Embedded Ethernet Controller, 10/100 Mbps, v1.0, UTP RJ-45, connector A1, 100 full duplex (3 / #230) VLAN == Embedded Ethernet Controller, 10/100 Mbps, v1.0, UTP RJ-45, connector A1, 100 full duplexbps(0bps/880bps)bytes(0B/2.58kB)pkts(0pps/0pps)

Runtime for poller module 'ports': 0.29066300392151 seconds

Unload poller module ports

Load poller module bgp-peers

Runtime for poller module 'bgp-peers': 0.0011610984802246 seconds

Unload poller module bgp-peers

Load poller module junose-atm-vp

Runtime for poller module 'junose-atm-vp': 0.00050115585327148 seconds

Unload poller module junose-atm-vp

Load poller module toner

Checking toner Black Toner S/N :CRUM-REDACTED... 67 %
Checking toner Cyan Toner S/N :CRUM-REDACTED... 14 %
Checking toner Magenta Toner S/N :CRUM-REDACTED... 9 %
Checking toner Yellow Toner S/N :CRUM-REDACTED... 0 %

Runtime for poller module 'toner': 0.37185502052307 seconds

Unload poller module toner

Load poller module ucd-diskio

Runtime for poller module 'ucd-diskio': 0.00036406517028809 seconds

Unload poller module ucd-diskio

Load poller module wifi

Runtime for poller module 'wifi': 0.00027203559875488 seconds

Unload poller module wifi

Load poller module ospf

Processes: Areas: Ports: Neighbours:

Runtime for poller module 'ospf': 0.22227501869202 seconds

Unload poller module ospf

Load poller module cisco-ipsec-flow-monitor

Runtime for poller module 'cisco-ipsec-flow-monitor': 0.00027012825012207 seconds

Unload poller module cisco-ipsec-flow-monitor

Load poller module cisco-remote-access-monitor

Runtime for poller module 'cisco-remote-access-monitor': 0.00010490417480469 seconds

Unload poller module cisco-remote-access-monitor

Load poller module cisco-cef

Runtime for poller module 'cisco-cef': 0.00025796890258789 seconds

Unload poller module cisco-cef

Load poller module cisco-sla

Runtime for poller module 'cisco-sla': 0.14018297195435 seconds

Unload poller module cisco-sla

Load poller module cisco-mac-accounting

Runtime for poller module 'cisco-mac-accounting': 0.00028204917907715 seconds

Unload poller module cisco-mac-accounting

Load poller module cipsec-tunnels

Runtime for poller module 'cipsec-tunnels': 0.11955881118774 seconds

Unload poller module cipsec-tunnels

Load poller module cisco-ace-loadbalancer

Runtime for poller module 'cisco-ace-loadbalancer': 0.062770843505859 seconds

Unload poller module cisco-ace-loadbalancer

Load poller module cisco-ace-serverfarms

Runtime for poller module 'cisco-ace-serverfarms': 0.057255983352661 seconds

Unload poller module cisco-ace-serverfarms

Load poller module netscaler-vsvr

Runtime for poller module 'netscaler-vsvr': 0.00032496452331543 seconds

Unload poller module netscaler-vsvr

Load poller module aruba-controller

Runtime for poller module 'aruba-controller': 0.00036096572875977 seconds

Unload poller module aruba-controller

Load poller module entity-physical

Runtime for poller module 'entity-physical': 0.00031805038452148 seconds

Unload poller module entity-physical

Load poller module applications

Runtime for poller module 'applications': 0.00019097328186035 seconds

Unload poller module applications

Load poller module cisco-asa-firewall

Runtime for poller module 'cisco-asa-firewall': 0.00011992454528809 seconds

Unload poller module cisco-asa-firewall

Module [ mib ] disabled globally.

Load poller module cisco-voice

Runtime for poller module 'cisco-voice': 5.0067901611328E-5 seconds

Unload poller module cisco-voice

Load poller module cisco-cbqos

Runtime for poller module 'cisco-cbqos': 0.00017499923706055 seconds

Unload poller module cisco-cbqos

Load poller module stp

Runtime for poller module 'stp': 0.046292066574097 seconds

Unload poller module stp

Load poller module cisco-otv

Runtime for poller module 'cisco-otv': 0.00051689147949219 seconds

Unload poller module cisco-otv

Load poller module ntp

Runtime for poller module 'ntp': 5.5074691772461E-5 seconds

Unload poller module ntp

Load poller module services

Runtime for poller module 'services': 4.1007995605469E-5 seconds

Unload poller module services

uptime netstat_ip netstat_ip_frag netstat_tcp netstat_udp netstat_icmp netstat_icmp_info netstat_snmp netstat_snmp_pkt hr_processes hr_users Polled in 2.740 seconds
UPDATED!

MySQL: Cell[1/0s] Row[8/0s] Rows[34/0s] Column[3/0s] Update[13/0.04s] Insert[2/0.01s] Delete[0/0s]

@BloodyIron

LibreNMS Discovery
Version info:
Commit SHA: 4eb8960
DB Schema: 133
PHP: 5.5.9-1ubuntu4.19
MySQL: 5.5.52-0ubuntu0.14.04.1
RRDTool: 1.4.7
SNMP: NET-SNMP version: 5.7.2

REDACTED.IP 19 samsungprinter (printer)

Load disco module os

Runtime for discovery module 'os': 0.269 seconds

Unload disco module os

Load disco module ports

...

Runtime for discovery module 'ports': 0.152 seconds

Unload disco module ports

Load disco module ports-stack

Runtime for discovery module 'ports-stack': 0.037 seconds

Unload disco module ports-stack

Load disco module entity-physical

Caching OIDs: entPhysicalEntry entAliasMappingIdentifier

Runtime for discovery module 'entity-physical': 0.118 seconds

Unload disco module entity-physical

Load disco module processors

hrDevice: .

Runtime for discovery module 'processors': 0.141 seconds

Unload disco module processors

Load disco module mempools

hrStorage : .

Runtime for discovery module 'mempools': 0.181 seconds

Unload disco module mempools

Load disco module cisco-vrf-lite

Runtime for discovery module 'cisco-vrf-lite': 0.000 seconds

Unload disco module cisco-vrf-lite

Load disco module ipv4-addresses

s.s.s.

Runtime for discovery module 'ipv4-addresses': 0.212 seconds

Unload disco module ipv4-addresses

Load disco module ipv6-addresses

Runtime for discovery module 'ipv6-addresses': 18.24 seconds

Unload disco module ipv6-addresses

Module [ route ] disabled globally.

Load disco module sensors

Pre-cache:
ENTITY-SENSOR: Caching OIDs: entPhySensorType entPhySensorScale entPhySensorPrecision entPhySensorValue
Temperatures:
Humidity :
Voltages:
Frequencies:
Current:
Power:
Fanspeeds :
Battery Charge:
Load:
States:
dBm:
Signal:

Runtime for discovery module 'sensors': 25.37 seconds

Unload disco module sensors

Load disco module storage

hrStorage :

Runtime for discovery module 'storage': 0.496 seconds

Unload disco module storage

Load disco module hr-device

.....

Runtime for discovery module 'hr-device': 0.464 seconds

Unload disco module hr-device

Load disco module discovery-protocols

CISCO-CDP-MIB: LLDP-MIB: OSPF Discovery: enabled

Runtime for discovery module 'discovery-protocols': 0.391 seconds

Unload disco module discovery-protocols

Load disco module arp-table

Runtime for discovery module 'arp-table': 0.099 seconds

Unload disco module arp-table

Module [ discovery-arp ] disabled globally.

Load disco module junose-atm-vp

Runtime for discovery module 'junose-atm-vp': 0.000 seconds

Unload disco module junose-atm-vp

Load disco module bgp-peers

No BGP on host
FIN BGP

Runtime for discovery module 'bgp-peers': 0.099 seconds

Unload disco module bgp-peers

Load disco module vlans

IEEE8021-Q-BRIDGE-MIB VLANs :

Runtime for discovery module 'vlans': 0.098 seconds

Unload disco module vlans

Load disco module cisco-mac-accounting

Runtime for discovery module 'cisco-mac-accounting': 0.000 seconds

Unload disco module cisco-mac-accounting

Load disco module cisco-pw

Runtime for discovery module 'cisco-pw': 0.000 seconds

Unload disco module cisco-pw

Load disco module cisco-vrf

Runtime for discovery module 'cisco-vrf': 0.000 seconds

Unload disco module cisco-vrf

Load disco module cisco-sla

Runtime for discovery module 'cisco-sla': 0.000 seconds

Unload disco module cisco-sla

Load disco module vmware-vminfo

Runtime for discovery module 'vmware-vminfo': 0.000 seconds

Unload disco module vmware-vminfo

Load disco module libvirt-vminfo

Runtime for discovery module 'libvirt-vminfo': 0.000 seconds

Unload disco module libvirt-vminfo

Load disco module toner

Jetdirect U.UU

Runtime for discovery module 'toner': 1.097 seconds

Unload disco module toner

Load disco module ucd-diskio

Runtime for discovery module 'ucd-diskio': 0.099 seconds

Unload disco module ucd-diskio

Load disco module services

Runtime for discovery module 'services': 0.000 seconds

Unload disco module services

Load disco module charge

Runtime for discovery module 'charge': 5.507 seconds

Unload disco module charge

Module [ cisco-cbqos ] disabled globally.

Load disco module stp

Runtime for discovery module 'stp': 0.047 seconds

Unload disco module stp

Load disco module cisco-otv

Runtime for discovery module 'cisco-otv': 0.000 seconds

Unload disco module cisco-otv

Load disco module ntp

Runtime for discovery module 'ntp': 4.315 seconds

Unload disco module ntp

Discovered in 47.63 seconds

MySQL: Cell[1/0s] Row[40/0.01s] Rows[24/0.01s] Column[0/0s] Update[17/0.04s] Insert[1/0s] Delete[0/0s]

@crcro
Contributor
crcro commented Sep 16, 2016

please post them as pastebin links :)

@BloodyIron

... I just posted the whole thing as you asked so it's visible without an external source... so... no, please use the info I provided as you requested

@crcro
Contributor
crcro commented Sep 16, 2016

you realize that your are asking for help, right?
pastebin are easier to read and to find the issue than a formatted github comment don't you think?

@BloodyIron

Yes. And I'm trying to avoid arguing here, but realize that while I know yours (and others) time is precious, so is mine. I've provided the info requested, and I'm not going to just bark on command. I'm sorry the info isn't on pastebin, but that's life, you don't always get what you want.

If you want to help, the info is there. I know you probably don't like what I have to say, but I have work I need to get to too, which is why I was avoiding having to explain this, but I guess I have to.

Either way, whatever help happens, is appreciated, and please keep in mind we all have our own priorities too.

@crcro crcro referenced this issue Sep 16, 2016
Merged

fix: toner descr #4472

2 of 2 tasks complete
@laf
Member
laf commented Sep 18, 2016

@BloodyIron That is an extremely rude response to someone who is doing nothing more than trying to help you when they don't have to. Everyone's time is precious but when you're asking for help then you need to go the extra mile and not the other way round.

@crcro has kindly submitted a fix for this, a big thank you to him

@laf laf closed this in #4472 Sep 18, 2016
@laf laf added a commit that referenced this issue Sep 18, 2016
@laf laf fix: toner descr that contain invalid characters #4464
fix: toner descr that contain invalid characters #4464
669a2d2
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