diff --git a/docs/platform/billing-and-support/support-new-manager/index.md b/docs/platform/billing-and-support/support-new-manager/index.md index a6377d57eeb..193ef7a23b2 100644 --- a/docs/platform/billing-and-support/support-new-manager/index.md +++ b/docs/platform/billing-and-support/support-new-manager/index.md @@ -6,7 +6,7 @@ description: Our guide to submitting support tickets and getting technical suppo keywords: ["support", "tech support", "tickets", "help desk"] license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)' aliases: ['support/','platform/support/'] -modified: 2018-12-31 +modified: 2019-01-07 modified_by: name: Linode published: 2012-03-21 @@ -44,7 +44,7 @@ Linode provides community spaces, an AI-powered assistant, libraries of referenc As declared in Linode's [Terms of Service](https://www.linode.com/tos), the Linode Support Team does not provide support regarding the installation or configuration of application software, such as mail and web server software, nor does it provide support regarding the configuration of Linux on your server. For these issues, please consult the various other [resources](#resources) Linode makes available. If you are providing a service to your customers, Linode does not offer tech support for those customers. -Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with potential CPU steal or other aspects of base system performance that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure. +Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with base system performance issues that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure. Linode also helps with products such as NodeBalancers and Block Storage. Additionally, Linode Support can help you use Linode software such as the Linode Manager, and can help you with understanding and paying your bill. diff --git a/docs/platform/billing-and-support/support/index.md b/docs/platform/billing-and-support/support/index.md index 572dffa3825..d8a2492d4e3 100644 --- a/docs/platform/billing-and-support/support/index.md +++ b/docs/platform/billing-and-support/support/index.md @@ -6,7 +6,7 @@ description: Our guide to submitting support tickets and getting technical suppo keywords: ["support", "tech support", "tickets", "help desk"] license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)' aliases: ['support/','platform/support/'] -modified: 2018-12-31 +modified: 2019-01-07 modified_by: name: Linode published: 2012-03-21 @@ -44,7 +44,7 @@ Linode provides community spaces, an AI-powered assistant, libraries of referenc As declared in Linode's [Terms of Service](https://www.linode.com/tos), the Linode Support Team does not provide support regarding the installation or configuration of application software, such as mail and web server software, nor does it provide support regarding the configuration of Linux on your server. For these issues, please consult the various other [resources](#resources) Linode makes available. If you are providing a service to your customers, Linode does not offer tech support for those customers. -Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with potential CPU steal or other aspects of base system performance that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure. +Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with base system performance issues that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure. Linode also helps with products such as NodeBalancers and Block Storage. Additionally, Linode Support can help you use Linode software such as the Linode Manager, and can help you with understanding and paying your bill.