Control Center does not open after update version V20.2 #2750

serial02 · 2021-04-01T12:51:07Z

Hello Deepin Team

Horrible and buggy deepin V20.2 update!

Crashed at 56%, where I had to turn off the Desktop in the button and turn on again, enter tty mode to give progress in the update.
After completion and reboot it does not open the configuration center. Is there any way to fix this?
Flatpak applications very slow to open, other native applications the same thing.

OS: Deepin 20.2 x86_64
Kernel: 5.11.1-amd64-desktop
Uptime: 32 mins
Packages: 1948 (dpkg), 16 (flatpak)
Shell: bash 5.0.3
Resolution: 1920x1080
DE: Deepin
WM: KWin
Theme: deepin [GTK2/3]
Icons: bloom [GTK2/3]
Terminal: deepin-terminal
CPU: Intel i3 540 (4) @ 3.067GHz
GPU: Intel Core Processor
Memory: 4175MiB / 7695MiB

yxsos · 2021-04-02T10:07:52Z

We found this problem and re-pushed the warehouse version last night, please use sudo apt update && sudo apt dist-upgrade for a complete update

serial02 · 2021-04-02T22:15:23Z

We found this problem and re-pushed the warehouse version last night, please use sudo apt update && sudo apt dist-upgrade for a complete update

I could only solve the problem this way:

cd /usr/lib/dde-control-center/modules
sudo mv libdeepin-recovery-plugin.so ~

Note: There should be a command to check the installed one provided by the server and possible future fix.

The new deepin-downloader was not installed and deepin recovery does not work, even though it is installed on a separate HD.

yxsos · 2021-04-03T16:13:05Z

We found this problem and re-pushed the warehouse version last night, please use sudo apt update && sudo apt dist-upgrade for a complete update

I could only solve the problem this way:

cd /usr/lib/dde-control-center/modules
sudo mv libdeepin-recovery-plugin.so ~

Note: There should be a command to check the installed one provided by the server and possible future fix.

The new deepin-downloader was not installed and deepin recovery does not work, even though it is installed on a separate HD.

You can use the command sudo apt install deepin-recovery-plugin to reinstall libdeepin-recovery-plugin.so to see if you can reopen the control center

About deepin recovery, you must choose a full-disk installation to take effect, manual partitioning is not available at this stage

Regarding the problem that new packages like deepin-downloader will not be installed automatically, we will solve the problem in the future.

Thank you

serial02 · 2021-04-03T17:55:03Z

You can use the command sudo apt install deepin-recovery-plugin to reinstall libdeepin-recovery-plugin.so to see if you can reopen the control center

It says it is installed:

sudo apt install deepin-recovery-plugin
Lendo listas de pacotes... Pronto
Construindo árvore de dependências
Lendo informação de estado... Pronto
deepin-recovery-plugin is already the newest version (5.4.8-1).
0 pacotes atualizados, 0 pacotes novos instalados, 0 a serem removidos e 0 não atualizados.

To sudo apt reinstall libdeepin-recovery-plugin.so nothing was found

serial02 · 2021-04-03T18:01:11Z

About deepin recovery, you must choose a full-disk installation to take effect, manual partitioning is not available at this stage

Deepin V20 at the time was installed with the automatic option on the entire HD, and even then, recovery never worked correctly.

Screenshot of the Back-up space managed in the deepin V20.1 installation.

serial02 · 2021-04-03T18:03:42Z

Regarding the problem that new packages like deepin-downloader will not be installed automatically, we will solve the problem in the future.

I was able to install deepin-downloader manually

yxsos · 2021-04-04T08:56:02Z

You can use the command sudo apt install deepin-recovery-plugin to reinstall libdeepin-recovery-plugin.so to see if you can reopen the control center

It says it is installed:

sudo apt install deepin-recovery-plugin
Lendo listas de pacotes... Pronto
Construindo árvore de dependências
Lendo informação de estado... Pronto
deepin-recovery-plugin is already the newest version (5.4.8-1).
0 pacotes atualizados, 0 pacotes novos instalados, 0 a serem removidos e 0 não atualizados.

To sudo apt reinstall libdeepin-recovery-plugin.so nothing was found

It looks like you just deleted the so library file, but not the package. Use the command sudo apt reinstall deepin-recovery-plugin

yxsos · 2021-04-04T08:59:37Z

About deepin recovery, you must choose a full-disk installation to take effect, manual partitioning is not available at this stage

Deepin V20 at the time was installed with the automatic option on the entire HD, and even then, recovery never worked correctly.

Screenshot of the Back-up space managed in the deepin V20.1 installation.

It seems that you manually specify the size of the partition. It may be that what I described is not accurate enough. The backup and restore function must use the default partition size during installation to take effect.

serial02 · 2021-04-04T14:42:09Z

It looks like you just deleted the so library file, but not the package. Use the command sudo apt reinstall deepin-recovery-plugin

After sudo apt reinstall deepin-recovery-plugin a huge list of errors appears and the control center does not open anymore.

Here is the list: https://pastebin.com/st9m9vWV

serial02 · 2021-04-04T14:46:52Z

It seems that you manually specify the size of the partition. It may be that what I described is not accurate enough. The backup and restore function must use the default partition size during installation to take effect.

That's exactly what I said:

I didn't specify anything manually. When I installed Deepin V20.1 I chose the option "Full HD and the Deepin installation software chose the best configuration by itself.

If there is an error, Deepin's installer needs to be redesigned, improved and better understood by the user.

yxsos · 2021-04-05T01:23:20Z

After sudo apt reinstall deepin-recovery-plugin a huge list of errors appears and the control center does not open anymore.

It seems that you did not install all the components successfully, and I did not reproduce this problem on the local environment.

step 1: sudo apt purge deepin-recovery-plugin
step 2: sudo apt install deepin-recovery-plugin

serial02 · 2021-04-05T14:24:33Z

It looks like you just deleted the so library file, but not the package. Use the command sudo apt reinstall deepin-recovery-plugin

After sudo apt reinstall deepin-recovery-plugin a huge list of errors appears and the control center does not open anymore.

Here is the list: https://pastebin.com/st9m9vWV

If with each update you need to format it is better to go to another linux distro

The problem is the same whether you install or remove completely

sudo apt purge deepin-recovery-plugin
https://pastebin.com/iEHwkqC1

serial02 · 2021-04-06T23:49:01Z

Hello

I just formatted the HD and reinstalled Deepin V20.2 in new clean install and was able to reinstall the plugin again, where I found that after installation the Control Center DOES NOT OPEN.

sudo apt reinstall deepin-recovery-plugin
Senha
[sudo] senha para edson:
Verificação Bem-sucedida
Lendo listas de pacotes... Pronto
Construindo árvore de dependências
Lendo informação de estado... Pronto
0 pacotes atualizados, 0 pacotes novos instalados, 1 reinstalados, 0 a serem removidos e 0 não atualizados.
É preciso baixar 177 kB de arquivos.
Depois desta operação, 0 B adicionais de espaço em disco serão usados.
Obter:1 https://community-packages.deepin.com/deepin apricot/non-free amd64 deepin-recovery-plugin amd64 5.4.8-1 [177 kB]
Baixados 177 kB em 3s (57,0 kB/s)
(Lendo banco de dados ... 239784 ficheiros e directórios actualmente instalados.)
A preparar para desempacotar .../deepin-recovery-plugin_5.4.8-1_amd64.deb ...
A descompactar deepin-recovery-plugin (5.4.8-1) sobre (5.4.8-1) ...
Configurando deepin-recovery-plugin (5.4.8-1) ...

serial02 · 2021-04-06T23:58:31Z

After new installation of Deepin V20.2 the plugin can be removed completely. Do I keep it removed since it crashes the control center when installed?

sudo apt purge deepin-recovery-plugin
Lendo listas de pacotes... Pronto
Construindo árvore de dependências
Lendo informação de estado... Pronto
Os pacotes a seguir serão REMOVIDOS:
deepin-recovery-plugin*
0 pacotes atualizados, 0 pacotes novos instalados, 1 a serem removidos e 0 não atualizados.
Depois desta operação, 744 kB de espaço em disco serão liberados.
Você quer continuar? [S/n] s
(Lendo banco de dados ... 239783 ficheiros e directórios actualmente instalados.)
A remover deepin-recovery-plugin (5.4.8-1) ...

Note: I will soon report on this new Deepin V20.2 installation with some pertinent points that still need to be fixed.

justforlxz · 2021-04-07T05:41:43Z

We will release a new update to solve the plug-in crash problem.

aiamuzz · 2021-05-11T12:12:17Z

We will release a new update to solve the plug-in crash problem.

reporting issue persists after i upgraded my system to 20.2 ...

@justforlxz ... was the update pushed or still in the process ?

justforlxz · 2021-05-26T01:35:27Z

We will release a new update to solve the plug-in crash problem.

reporting issue persists after i upgraded my system to 20.2 ...

@justforlxz ... was the update pushed or still in the process ?

We have pushed the update.

dde-control-center:
   Installed: 5.4.23-1
   Candidate: 5.4.23-1
   Version list:
  *** 5.4.23-1 500
         500 https://community-packages.deepin.com/deepin apricot/main amd64 Packages
         100 /usr/lib/dpkg-db/status
deepin-recovery-plugin:
   Installed: 5.4.10-1
   Candidate: 5.4.10-1
   Version list:
  *** 5.4.10-1 500
         500 https://community-packages.deepin.com/deepin apricot/non-free amd64 Packages
         100 /usr/lib/dpkg-db/status

aiamuzz · 2021-05-26T06:16:25Z

@justforlxz ... If this is a dock plugin issue ... then can you please share the command that will launch/open the Control center from the terminal ?

aiamuzz · 2021-05-26T06:18:57Z

In the Pre V20 Deepin versions there used to be a application launcher for the Control Center in the App drawer ... that's not the case any more ... an application icon like it used to be would have been so much more better than being left hanging with absolutely no way to access the Control Center App ... Please add back an application Launch Icon(.desktop) entry in the list of Apps installed ...

aiamuzz · 2021-05-26T06:40:27Z

We have pushed the update.

dde-control-center:
   Installed: 5.4.23-1
   Candidate: 5.4.23-1
   Version list:
  *** 5.4.23-1 500
         500 https://community-packages.deepin.com/deepin apricot/main amd64 Packages
         100 /usr/lib/dpkg-db/status
deepin-recovery-plugin:
   Installed: 5.4.10-1
   Candidate: 5.4.10-1
   Version list:
  *** 5.4.10-1 500
         500 https://community-packages.deepin.com/deepin apricot/non-free amd64 Packages
         100 /usr/lib/dpkg-db/status

@justforlxz ... wow ... i just tried installing the command so i can see the version number of the dde-control-center that is currently installed on my machine and this is what happened ... turns out the control application has somehow been uninstalled in the upgrade process of V20.2 and V20.2.1 did nothing to install it back ...

$ sudo apt-get install dde-control-center
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  cracklib-runtime deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
The following NEW packages will be installed:
  cracklib-runtime dde-control-center deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
0 upgraded, 7 newly installed, 0 to remove and 33 not upgraded.
Need to get 13.7 MB/14.0 MB of archives.
After this operation, 47.8 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 https://community-packages.deepin.com/deepin apricot/main amd64 libdeepin-pw-check amd64 5.0.13-1 [31.4 kB]
Get:2 https://community-packages.deepin.com/deepin apricot/main amd64 dde-control-center amd64 5.4.23-1 [11.2 MB]
Get:3 https://community-packages.deepin.com/deepin apricot/main amd64 deepin-user-experience-daemon amd64 1.1.0100.2-1 [2501 kB]                      
Fetched 13.7 MB in 9s (1582 kB/s)                                                                                                                     
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
        LANGUAGE = "en_GB",
        LC_ALL = (unset),
        LANG = "en_GB.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
E: Could not open file /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb - open (2: No such file or directory)
E: Internal error, could not locate member control.tar.{zstlz4gzxzbz2lzma}
E: Prior errors apply to /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libiniparser1_4.1-4_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libdeepin-pw-check_5.0.13-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/uos-license-content_1.1.1-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/dde-control-center_5.4.23-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/deepin-user-experience-daemon_1.1.0100.2-1_amd64.deb
debconf: apt-extracttemplates failed: No such file or directory
dpkg: error: cannot stat pathname '/tmp/apt-dpkg-install-1hbRua/1-cracklib-runtime_2.9.6-2_amd64.deb': No such file or directory
E: Sub-process /usr/bin/dpkg returned an error code (2)

maniacx · 2021-07-21T12:12:24Z

After sudo apt reinstall deepin-recovery-plugin a huge list of errors appears and the control center does not open anymore.

It seems that you did not install all the components successfully, and I did not reproduce this problem on the local environment.

step 1: sudo apt purge deepin-recovery-plugin
step 2: sudo apt install deepin-recovery-plugin

This worked for me... Thanks

isuru0766764313 · 2021-11-11T13:14:49Z

We have pushed the update.

dde-control-center:
   Installed: 5.4.23-1
   Candidate: 5.4.23-1
   Version list:
  *** 5.4.23-1 500
         500 https://community-packages.deepin.com/deepin apricot/main amd64 Packages
         100 /usr/lib/dpkg-db/status
deepin-recovery-plugin:
   Installed: 5.4.10-1
   Candidate: 5.4.10-1
   Version list:
  *** 5.4.10-1 500
         500 https://community-packages.deepin.com/deepin apricot/non-free amd64 Packages
         100 /usr/lib/dpkg-db/status

@justforlxz ... wow ... i just tried installing the command so i can see the version number of the dde-control-center that is currently installed on my machine and this is what happened ... turns out the control application has somehow been uninstalled in the upgrade process of V20.2 and V20.2.1 did nothing to install it back ...

$ sudo apt-get install dde-control-center
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  cracklib-runtime deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
The following NEW packages will be installed:
  cracklib-runtime dde-control-center deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
0 upgraded, 7 newly installed, 0 to remove and 33 not upgraded.
Need to get 13.7 MB/14.0 MB of archives.
After this operation, 47.8 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 https://community-packages.deepin.com/deepin apricot/main amd64 libdeepin-pw-check amd64 5.0.13-1 [31.4 kB]
Get:2 https://community-packages.deepin.com/deepin apricot/main amd64 dde-control-center amd64 5.4.23-1 [11.2 MB]
Get:3 https://community-packages.deepin.com/deepin apricot/main amd64 deepin-user-experience-daemon amd64 1.1.0100.2-1 [2501 kB]                      
Fetched 13.7 MB in 9s (1582 kB/s)                                                                                                                     
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
        LANGUAGE = "en_GB",
        LC_ALL = (unset),
        LANG = "en_GB.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
E: Could not open file /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb - open (2: No such file or directory)
E: Internal error, could not locate member control.tar.{zstlz4gzxzbz2lzma}
E: Prior errors apply to /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libiniparser1_4.1-4_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libdeepin-pw-check_5.0.13-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/uos-license-content_1.1.1-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/dde-control-center_5.4.23-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/deepin-user-experience-daemon_1.1.0100.2-1_amd64.deb
debconf: apt-extracttemplates failed: No such file or directory
dpkg: error: cannot stat pathname '/tmp/apt-dpkg-install-1hbRua/1-cracklib-runtime_2.9.6-2_amd64.deb': No such file or directory
E: Sub-process /usr/bin/dpkg returned an error code (2)

This worked for me..
Thank you..

justforlxz · 2021-11-25T00:55:24Z

We have pushed the update.

dde-control-center:
   Installed: 5.4.23-1
   Candidate: 5.4.23-1
   Version list:
  *** 5.4.23-1 500
         500 https://community-packages.deepin.com/deepin apricot/main amd64 Packages
         100 /usr/lib/dpkg-db/status
deepin-recovery-plugin:
   Installed: 5.4.10-1
   Candidate: 5.4.10-1
   Version list:
  *** 5.4.10-1 500
         500 https://community-packages.deepin.com/deepin apricot/non-free amd64 Packages
         100 /usr/lib/dpkg-db/status

@justforlxz ... wow ... i just tried installing the command so i can see the version number of the dde-control-center that is currently installed on my machine and this is what happened ... turns out the control application has somehow been uninstalled in the upgrade process of V20.2 and V20.2.1 did nothing to install it back ...

$ sudo apt-get install dde-control-center
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  cracklib-runtime deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
The following NEW packages will be installed:
  cracklib-runtime dde-control-center deepin-user-experience-daemon libcrack2 libdeepin-pw-check libiniparser1 uos-license-content
0 upgraded, 7 newly installed, 0 to remove and 33 not upgraded.
Need to get 13.7 MB/14.0 MB of archives.
After this operation, 47.8 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 https://community-packages.deepin.com/deepin apricot/main amd64 libdeepin-pw-check amd64 5.0.13-1 [31.4 kB]
Get:2 https://community-packages.deepin.com/deepin apricot/main amd64 dde-control-center amd64 5.4.23-1 [11.2 MB]
Get:3 https://community-packages.deepin.com/deepin apricot/main amd64 deepin-user-experience-daemon amd64 1.1.0100.2-1 [2501 kB]                      
Fetched 13.7 MB in 9s (1582 kB/s)                                                                                                                     
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
        LANGUAGE = "en_GB",
        LC_ALL = (unset),
        LANG = "en_GB.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
E: Could not open file /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb - open (2: No such file or directory)
E: Internal error, could not locate member control.tar.{zstlz4gzxzbz2lzma}
E: Prior errors apply to /var/cache/apt/archives/cracklib-runtime_2.9.6-2_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libiniparser1_4.1-4_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/libdeepin-pw-check_5.0.13-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/uos-license-content_1.1.1-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/dde-control-center_5.4.23-1_amd64.deb
E: Prior errors apply to /var/cache/apt/archives/deepin-user-experience-daemon_1.1.0100.2-1_amd64.deb
debconf: apt-extracttemplates failed: No such file or directory
dpkg: error: cannot stat pathname '/tmp/apt-dpkg-install-1hbRua/1-cracklib-runtime_2.9.6-2_amd64.deb': No such file or directory
E: Sub-process /usr/bin/dpkg returned an error code (2)

Sorry for not replying for too long, do you still have this problem?

BLumia · 2022-03-30T02:13:27Z

Seems resolved so I'll close this one. If this still happens, please create another issue with detailed information so we can look into it. Thanks.

justforlxz transferred this issue from linuxdeepin/developer-center May 26, 2021

BLumia transferred this issue from linuxdeepin/dde-control-center Mar 23, 2022

BLumia closed this as completed Mar 30, 2022

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Control Center does not open after update version V20.2 #2750

Control Center does not open after update version V20.2 #2750

serial02 commented Apr 1, 2021

yxsos commented Apr 2, 2021

serial02 commented Apr 2, 2021

yxsos commented Apr 3, 2021

serial02 commented Apr 3, 2021

serial02 commented Apr 3, 2021

serial02 commented Apr 3, 2021

yxsos commented Apr 4, 2021

yxsos commented Apr 4, 2021

serial02 commented Apr 4, 2021

serial02 commented Apr 4, 2021

yxsos commented Apr 5, 2021

serial02 commented Apr 5, 2021

serial02 commented Apr 6, 2021

serial02 commented Apr 6, 2021

justforlxz commented Apr 7, 2021

aiamuzz commented May 11, 2021

justforlxz commented May 26, 2021

aiamuzz commented May 26, 2021

aiamuzz commented May 26, 2021

aiamuzz commented May 26, 2021

maniacx commented Jul 21, 2021

isuru0766764313 commented Nov 11, 2021

justforlxz commented Nov 25, 2021

BLumia commented Mar 30, 2022

Control Center does not open after update version V20.2 #2750

Control Center does not open after update version V20.2 #2750

Comments

serial02 commented Apr 1, 2021

yxsos commented Apr 2, 2021

serial02 commented Apr 2, 2021

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yxsos commented Apr 4, 2021

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yxsos commented Apr 5, 2021

serial02 commented Apr 5, 2021

serial02 commented Apr 6, 2021

serial02 commented Apr 6, 2021

justforlxz commented Apr 7, 2021

aiamuzz commented May 11, 2021

justforlxz commented May 26, 2021

aiamuzz commented May 26, 2021

aiamuzz commented May 26, 2021

aiamuzz commented May 26, 2021

maniacx commented Jul 21, 2021

isuru0766764313 commented Nov 11, 2021

justforlxz commented Nov 25, 2021

BLumia commented Mar 30, 2022