Screenshot not working properly - not taking current screenshot

[cygnus8595]

This is from my post on the Linux Mint forums - http://forums.linuxmint.com/viewtopic.php?f=47&t=103522&p=656457#p654212

I'm having the same issue on Ubuntu 12.04.1 LTS with Cinnamon 1.6.7 running FGRLX video drivers.

Issue:

I take a screenshot, and it creates and saves it in the ~/Pictures folder, but it's not a current screenshot. If I do the Cinnamon restart trick stated in an earlier post (focus on window you want - press Alt-F2 - type r - take screenshot) it does give me the latest screenshot, but the top window bar is missing. If I run gnome-screenshot from the terminal, it works but I get the same error as listed above:

** (gnome-screenshot:9443): WARNING **: Unable to use GNOME Shell's builtin screenshot interface, resorting to fallback X11. Error: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.Shell was not provided by any .service files

When I log out and log in using the standard Unity session, screenshots work as they should, with the save prompt.

[Alan-Q]

Hi @cygnus8595
This issue was opened by @autarkper at #871
And was closed by @glebihan who said:
"gnome-screenshot can't connect to the shell service, that's expected since gnome-shell isn't running.
The pictures do however get saved into ~/Pictures".
However, as you rightly note, "it's not a current screenshot". And the Cinnamon restart trick is just silly.
What we need is a Screenshot utility for Cinnamon.
Or maybe something that will kick the current screen image from the graphics buffer into gnome-screenshot.
Alan

[cygnus8595]

Since screenshots are a pretty basic part of any desktop manager, I agree that there needs to be a screenshot utility for Cinnamon.

[rjanja]

I agree with you guys about having a good built-in. For now, you could try the Desktop Capture applet which I have been using daily without any issues. More info is available on the github page. There are also a few other screenshot applets available, though lighter on features.

[cygnus8595]

Thanks, the applet works but it's a little slow. But it's better than getting a six-hour-old screenshot!

CORRECTION: It's still grabbing old screenshots. So it's just giving me a new interface for the same bug. Still, it's a nice applet and I'll keep it around to use once the screenshot bug is fixed.

[dom96]

Possible duplicate of #670

[ghost]

Using AMD 13.1 drivers, I still have this problem. What's weird is that by using a NVIDIA computer, screenshots work just fine. It seems there is more to it than just shell services...

[JESSEJJ89]

I'm having the same issue, except the issue also applies when I Skype's "Share Sceen" feature. It displays programs that are no longer open.

This issue is really annoying.

[nkoep]

I thought it worth mentioning that this also affects gtk's GtkColorSelection widget.

[raw-raw]

Issue persists in Linux Mint Cinnamon 15 (64bit) with AMD legacy drivers 13.1.

[anandrkris]

Can you check if this issue exists in Cinnamon 2.2?

[TheDataLeek]

Yeah, this is still a problem. It sometimes works, but about half of the time I get the following error message after I take a screenshot. It only seems to be bad when I select a portion of my screen however...

┬─[william@fillory:~]
╰─>$ gnome-screenshot --interactive
** Message: Unable to select area using GNOME Shell's builtin screenshot interface, resorting to fallback X11.
** Message: Unable to use GNOME Shell's builtin screenshot interface, resorting to fallback X11.

[Vahan86]

@cygnus8595, is this still an issue for you with Cinnamon 3.4?

[ghost]

@Vahan86, i have this problem with 3.6.2.

[leigh123linux]

File the issue against linuxmint/gnome-screenshot

https://github.com/linuxmint/gnome-screenshot