# Troubleshooting ## A Dock does not appear Check these in order: 1. Select the correct Dock preset in settings. 2. Open **Layout** and confirm **Enable dock** is on. 3. Open **Visibility** and check whether an include rule restricts the Dock or an exclude rule hides it. 4. If Auto-hide is enabled, move the pointer into the configured activation area. 5. Temporarily enable the activation-area background to see exactly where the hitbox is. ## A position is missing from the dropdown Another Dock preset already owns it. Positions are exclusive, and a disabled preset still reserves its position. Check every preset and move or delete the one using that position. ## The trigger is invisible but the Dock still opens This is expected when the trigger pill or activation-area background is hidden. The activation hitbox can remain active while completely transparent. ## The Dock is hard to reveal Increase **Trigger → Activation thickness**. The visual pill can be thin while the invisible hitbox remains larger. Also check **Reveal delay**; a long delay requires the pointer to remain over the activation area longer. ## The Dock disappears before I can reach it Increase **Trigger → Hide delay**. ## An external built-in icon does not appear while offline Obsidian/Lucide icons are local. Tabler, Material Design Icons, Phosphor, and Bootstrap Icons need a network connection when first searched or selected. After an external icon has been selected and cached, Ledge can restore that retained icon offline. ## A vault image looks monochrome Open that item's settings and change **Image rendering** from **Tint** to **Original colors**. ## Import is rejected Make sure the file is a JSON backup exported by Ledge and is no larger than 1 MB. Unsupported future backup formats are intentionally rejected. ## A shortcut shows a warning Check the item's **Target path**. The file may have been deleted or moved outside the path Ledge currently stores.