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Nov 10, 2025
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chore: add system limit section #1292

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49f46ec
chore: add system limit section
fleuraly Nov 10, 2025
7b31469
chore: add system limit link to cloud service
fleuraly Nov 10, 2025
54c6291
chore: refine system limit table format
fleuraly Nov 10, 2025
2eaa8c6
chore: update dev org quotas and improve table formatting
fleuraly Nov 10, 2025
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11 changes: 11 additions & 0 deletions docs/logto-cloud/README.mdx
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Expand Up @@ -3,6 +3,7 @@ import Developer from '@site/src/assets/developer.svg';
import TenantMemberManagement from '@site/src/assets/gear.svg';
import PricingAndBilling from '@site/src/assets/key.svg';
import CustomDomains from '@site/src/assets/search.svg';
import SystemLimit from '@site/src/assets/security.svg';

# Logto cloud service

Expand Down Expand Up @@ -62,5 +63,15 @@ If you have any questions about cloud services and need additional support, plea
icon: <PricingAndBilling />,
},
},
{
type: 'link',
label: 'System limit',
href: '/logto-cloud/system-limit',
description:
'Understand the system limits and rate protection for Dev, Pro, and Enterprise tenants.',
customProps: {
icon: <SystemLimit />,
},
},
]}
/>
79 changes: 79 additions & 0 deletions docs/logto-cloud/system-limit.mdx
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@@ -0,0 +1,79 @@
# System limit

At Logto, we've set generous limits across all plans and provide flexible pay-as-you-go options, so users only pay for what they actually use.

You may notice that some items on the pricing page are marked as _unlimited_ or as _continuous pay-as-you-go without a ceiling_. This means they can generally be used without restriction, but Logto reserves the right to adjust these actual limits over time to maintain fair use for all users. In other words, entity limits are strict caps that protect the platform's overall health. They are not part of pricing, though they may vary across different plan groups.

If your use case is reasonable but reaches a system limit, feel free to contact us and share your feedback. This helps us better understand real-world usage patterns and adjust system limits to better support our loyal customers.

## Tenant-level rate limit protection

### Dev tenants

For Dev tenants, users can take advantage of Logto's free features and offerings. To prevent abuse and set clear expectations, we define certain system limits. These limits help us manage our platform sustainably while still providing free access for testing and development purposes.

If you'd like to increase your quota, you can contact us for assistance. We also recommend upgrading from **Dev** to **Pro**, which removes the cap and gives you full access immediately.

| **Feature** | **Entity limit** |
| ------------------------------------- | ---------------- |
| **Included tokens** | 50k per mo |
| **Applications** | |
| Total applications | 100 |
| Machine-to-machine apps | 100 |
| Third-party apps | 100 |
| **API resources** | |
| Resource count | 100 |
| **User authentication** | |
| Social connector | 100 |
| Enterprise SSO | 100 |
| **User management** | |
| User roles | 100 |
| Machine-to-machine roles | 100 |
| Permission per role | 100 |
| **Organizations** | |
| Organization count | 5,000 |
| Users per organization | 100k |
| Organization user roles | 1,000 |
| Organization machine-to-machine roles | 100 |
| Organization permissions | 1,000 |
| **Developers and platform** | |
| Webhooks | 10 |
| Audit log retention | 14 days |
| Tenant members | 20 |

### Pro tenant

For Pro tenants, entity limits define the upper ceiling for add-ons and other "unlimited" entities such as applications. The details of the Pro plan's system limits are listed below.

| **Feature** | **Entity limit** |
| ------------------------------------- | ---------------- |
| **Included tokens** | 10M per mo |
| **Applications** | |
| Total applications | 100 |
| Machine-to-machine apps | 100 |
| OIDC/OAuth 3rd party apps | 100 |
| SAML apps | 100 |
| **API resources** | |
| Resource count | 1,000 |
| Permission per resource | 1,000 |
| **User authentication** | |
| Social connectors | 100 |
| Enterprise SSO | 100 |
| **User management** | |
| User roles | 1,000 |
| Machine-to-machine roles | 100 |
| **Organizations** | |
| Organization count | 100k |
| Users per organization | 100k |
| Organization user roles | 1,000 |
| Organization machine-to-machine roles | 100 |
| Organization permissions | 1,000 |
| **Developers and platform** | |
| Webhooks | 10 |
| Audit log retention | 14 days |
| Custom domains | 10 |
| Tenant members | 100 |

### Enterprise

For Enterprise plans, limits and features are fully customizable and managed through a the contract. Please [contact us](https://logto.io/contact) for more details.
28 changes: 1 addition & 27 deletions docs/logto-cloud/tenant-settings.mdx
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Expand Up @@ -71,35 +71,9 @@ However, there are certain limitations that apply to development tenants:

- Dev tenant will automatically delete users over 90 days. Check the [Dev tenant data retention policy](./dev-tenant-data-retention) for details.
- A banner appears during the sign-in experience, indicating that the tenant is in development mode.
- Development tenants may have quota limits on specific features. These limits are explained on the feature details page, if applicable.
- Development tenants may have quota limits on specific features. These limits are explained on the feature details page, if applicable. For a complete list of Dev plan limitations, please refer to the [System limit](./system-limit) page.
- Logto may update the development tenant's quota limits, and we will try our best to notify you in advance.

| Feature | Entity limit |
| --------------------------- | ------------ |
| **Included tokens** | 50k per mo |
| **Applications** |
| Total applications | 100 |
| Machine-to-machine apps | 100 |
| Third-party apps | 100 |
| **API resources** | |
| Resource count | 100 |
| **User authentication** | |
| Social connector | 100 |
| Enterprise SSO | 100 |
| **User management** | |
| User roles | 100 |
| Machine-to-machine roles | 100 |
| Permission per role | 100 |
| **Organizations** | |
| Organization count | 5,000 |
| Users per organization | 5,000 |
| Organization roles | 100 |
| Organization permissions | 100 |
| **Developers and platform** | |
| Webhooks | 10 |
| Audit log retention | 14 days |
| Tenant members | 20 |

### Production \{#production}

The production tenant is where end-users access the live app and you might need a [paid subscription](https://logto.io/pricing). You can subscribe to the Free plan or Pro plan to create a production tenant. If you subscribe to the Free plan, you can only create up to 10 tenants.
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