Add Slack #970

sscotth · 2017-02-08T00:27:39Z

No description provided.

lra · 2017-04-04T19:52:42Z

I don't have a ~/Library/Application Support/Slack folder, do you know why?

sscotth · 2017-04-04T21:17:30Z

Weird. The directory is on all three of my macs that I use.

hskrtich · 2017-04-04T21:57:10Z

Could it be the difference of the App store version from the downloaded version?

sscotth · 2017-04-14T21:43:29Z

Looks like the MAS version uses ~/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack

sscotth · 2017-08-24T19:50:06Z

Bump

spuder · 2018-12-06T16:39:19Z

I just tried using the slack backup to move to a new mac, and now slack won't open

--- slack ---
Restoring
  linking /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams
  to      /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams ...
You already have a file named Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams in your home.
Do you want to replace it with your backup ? <Yes|No>y
Restoring
  linking /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings
  to      /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings ...
You already have a file named Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings in your home.
Do you want to replace it with your backup ? <Yes|No>y
Doing nothing
  /Users/spencer.owen/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-settings
  does not exist
Restoring
  linking /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies
  to      /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies ...
You already have a file named Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies in your home.
Do you want to replace it with your backup ? <Yes|No>y
Doing nothing
  /Users/spencer.owen/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-appTeams
  does not exist
Doing nothing
  /Users/spencer.owen/Dropbox/Mackup/Library/Application Support/Slack/Cookies
  does not exist
Restoring
  linking /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams
  to      /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams ...
You already have a file named Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams in your home.
Do you want to replace it with your backup ? <Yes|No>y
Doing nothing
  /Users/spencer.owen/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-teams
  does not exist

I've tried uninstalling and reinstalling slack, but it is completely messed up now.

sscotth · 2018-12-06T17:11:08Z

Your error says: /Users/spencer.owen/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-settings does not exist

Check to make sure your backup worked.

spuder · 2018-12-06T19:06:43Z

When installing from the appStore files are stored at

~/Library/Containers/com.tinyspeck.slackmacapp

When installing from the download, files are stored at

~/Library/Application Support/Slack

Hence the reason the error showed slack-settings does not exist.

I've tried from scratch several more times with the same result. The process of backing up slack breaks the app on both the old laptop and the new laptop.

Steps to reproduce

Close slack on old and new laptop
Run mackup uninstall to completely revert any mackup symlinks on old laptop
Verify slack is able to open properly
Add the diff from this MR to ~/.mackup/slack.cfg` on old laptop
Remove any existing dropbox files at Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/*
and
Dropbox/Mackup/Library/Application Support/Slack/*
(Since I installed from the app store, I only have files at the first location)
Run mackup backup on old laptop
Open slack

At this point slack becomes unusable on the old laptop

--- slack ---
Doing nothing
  /Users/spencer.owen/Library/Application Support/Slack/storage/slack-teams
  does not exist
Backing up
  /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies
  to
 /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies ...
Backing up
  /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams
  to
 /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams ...
Doing nothing
  /Users/spencer.owen/Library/Application Support/Slack/Cookies
  does not exist
Doing nothing
  /Users/spencer.owen/Library/Application Support/Slack/storage/slack-settings
  does not exist
Backing up
  /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings
  to
 /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings ...
Doing nothing
  /Users/spencer.owen/Library/Application Support/Slack/storage/slack-appTeams
  does not exist
Backing up
  /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams
  to
 /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams ...

The cause is that slack_helper is unable to start. The error console shows errors like:

error	11:55:33.462545 -0700	Slack	Unable to load Info.plist exceptions (eGPUOverrides)
default	11:55:33.463068 -0700	storeassetd	SoftwareMap: Warning: Spotlight told us to add an app that already exists. Ignoring: <CKSoftwareProduct: 0x7fb0ae411c80>: (com.tinyspeck.slackmacgap, 3.3.3, 803453959:828793611 VPP:NO md:0x7fb0b194eee0 /Applications/Slack.app)  : <CKSoftwareProduct: 0x7fb0b1b98240>: (com.tinyspeck.slackmacgap, 3.3.3, 803453959:828793611 VPP:NO md:0x7fb0b194eee0 /Applications/Slack.app)
default	11:55:33.474021 -0700	Slack	NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 1
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x600001908b40
 (
    "<NSAquaAppearance: 0x600002c21f00>",
    "<NSSystemAppearance: 0x600002c22580>"
)>
default	11:55:33.536717 -0700	secinitd	Slack Helper[6960]: root path for bundle "<private>" of main executable "<private>"
default	11:55:33.548004 -0700	secinitd	Slack Helper[6960]: AppSandbox request successful
default	11:55:33.579327 -0700	kernel	AGC:: [Slack Helper pid:6960 mux-aware] starting, non-mux-aware app count 0 WS-ready 1 switch-state 0 IG FBs 0 EG FBs 1:1f power-state 0 3D idle HDA idle system-state 1 power-level 20:20 connect-change 0
default	11:55:33.609520 -0700	loginwindow	-[PersistentAppsSupport applicationReady:] | App: Slack, ready, updating active tracking timer
error	11:55:33.612730 -0700	Slack Helper	Unable to load Info.plist exceptions (eGPUOverrides)
default	11:55:33.638674 -0700	tccd	-[TCCDAccessIdentity staticCode]: static code for: identifier com.tinyspeck.slackmacgap, type: 0: 0x7f8121a0fff0 at /Applications/Slack.app
default	11:55:33.760932 -0700	Slack Helper	GVA info: preferred scaler idx 1
default	11:55:33.804087 -0700	Slack	no previous integrity acl exists; making a new one
default	11:55:33.816846 -0700	Slack	0x600001719400 commited /Users/spencer.owen/Library/Keychains/login.keychain-db.sb-1817490d-1V2jPM to /Users/spencer.owen/Library/Keychains/login.keychain-db
default	11:55:33.854788 -0700	Slack	0x600001710d80 commited /Users/spencer.owen/Library/Keychains/login.keychain-db.sb-1817490d-4oG89L to /Users/spencer.owen/Library/Keychains/login.keychain-db
default	11:55:33.865328 -0700	Slack	0x60000176c300 commited /Users/spencer.owen/Library/Keychains/login.keychain-db.sb-1817490d-9aOfj0 to /Users/spencer.owen/Library/Keychains/login.keychain-db
default	11:55:37.209270 -0700	Slack	27366555: RECEIVED OUT-OF-SEQUENCE NOTIFICATION: 1349 vs 1976, 513, <private>

default	11:55:38.613113 -0700	loginwindow	-[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] |      checkAgainstApp is : Slack
default	11:55:38.613131 -0700	loginwindow	-[PersistentAppsSupport appShouldBeRelaunched:] | entered. checking app: Slack
default	11:55:38.613186 -0700	loginwindow	-[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] |           Adding to relaunchArray: Slack

default	11:55:43.530717 -0700	Slack	LSExceptions shared instance invalidated for timeout.
default	11:55:43.632520 -0700	Slack Helper	LSExceptions shared instance invalidated for timeout.

I suspect slack_helper does not like symlinks or it is missing another important file

Manually running these commands restores functionality on both the old and new macs

cd ~/Library/Containers/com.tinyspeck.slackmacgap
unlink Cookies
cp /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application\ Support/Slack/Cookies .

cd /Users/spencer.owen/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage
unlink slack-appTeams
cp /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application\ Support/Slack/storage/slack-appTeams .
unlink slack-settings
cp /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application\ Support/Slack/storage/slack-settings .
unlink slack-teams
cp /Users/spencer.owen/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application\ Support/Slack/storage/slack-teams .

sscotth · 2018-12-07T01:50:57Z

I use the downloaded version, not the app store version.

$ mackup backup -v
--- slack ---
Backing up
  /Users/scott/Library/Application Support/Slack/storage/slack-appTeams
  to
  /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-appTeams ...
Doing nothing
  /Users/scott/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams
  does not exist
Backing up
  /Users/scott/Library/Application Support/Slack/storage/slack-settings
  to
  /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-settings ...
Backing up
  /Users/scott/Library/Application Support/Slack/storage/slack-teams
  to
  /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-teams ...
Doing nothing
  /Users/scott/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies
  does not exist
Doing nothing
  /Users/scott/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams
  does not exist
Backing up
  /Users/scott/Library/Application Support/Slack/Cookies
  to
  /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/Cookies ...
Doing nothing
  /Users/scott/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings
  does not exist

$ mackup restore -v
--- slack ---
Restoring
  linking /Users/scott/Library/Application Support/Slack/storage/slack-settings
  to      /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-settings ...
Doing nothing
  /Users/scott/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-appTeams
  does not exist
Doing nothing
  /Users/scott/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-settings
  does not exist
Doing nothing
  /Users/scott/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/Cookies
  does not exist
Doing nothing
  /Users/scott/Dropbox/Mackup/Library/Containers/com.tinyspeck.slackmacgap/Data/Library/Application Support/Slack/storage/slack-teams
  does not exist
Restoring
  linking /Users/scott/Library/Application Support/Slack/storage/slack-appTeams
  to      /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-appTeams ...
Restoring
  linking /Users/scott/Library/Application Support/Slack/Cookies
  to      /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/Cookies ...
Restoring
  linking /Users/scott/Library/Application Support/Slack/storage/slack-teams
  to      /Users/scott/Dropbox/Mackup/Library/Application Support/Slack/storage/slack-teams ...

Slack works perfectly.

Thus, there must be a difference between the versions. Maybe its a sandbox thing. In fact, I just tested and was able to confirm. I downloaded the app store version, and the restore did not work. Simply unlinked and copied the four files and it worked.

I'm not sure if there's a way for mackup to copy instead of symlinking.

lra · 2018-12-13T02:00:31Z

I'm not sure if there's a way for mackup to copy instead of symlinking.

There isn't, yet.

treee111 · 2021-05-06T20:59:12Z

possible dublicate to: #1241

Create slack.cfg

a9255f8

deiga approved these changes Apr 4, 2017

View reviewed changes

Merge branch 'master' into slack

f660630

Add Slack's Mac App Store version

586fc67

lra mentioned this pull request May 6, 2021

Add support for Slack #1241

Closed

sscotth closed this Jul 20, 2023

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Add Slack #970

Add Slack #970

sscotth commented Feb 8, 2017

lra commented Apr 4, 2017

sscotth commented Apr 4, 2017

hskrtich commented Apr 4, 2017

sscotth commented Apr 14, 2017 •

edited

sscotth commented Aug 24, 2017

spuder commented Dec 6, 2018 •

edited

sscotth commented Dec 6, 2018

spuder commented Dec 6, 2018 •

edited

sscotth commented Dec 7, 2018 •

edited

lra commented Dec 13, 2018

treee111 commented May 6, 2021

Add Slack #970

Add Slack #970

Conversation

sscotth commented Feb 8, 2017

lra commented Apr 4, 2017

sscotth commented Apr 4, 2017

hskrtich commented Apr 4, 2017

sscotth commented Apr 14, 2017 • edited

sscotth commented Aug 24, 2017

spuder commented Dec 6, 2018 • edited

sscotth commented Dec 6, 2018

spuder commented Dec 6, 2018 • edited

sscotth commented Dec 7, 2018 • edited

lra commented Dec 13, 2018

treee111 commented May 6, 2021

sscotth commented Apr 14, 2017 •

edited

spuder commented Dec 6, 2018 •

edited

spuder commented Dec 6, 2018 •

edited

sscotth commented Dec 7, 2018 •

edited